Americas Reseller Operations Business Analyst

Apple • Austin, TX

1d

About The Position

The Americas Reseller Operations team at Apple is seeking a dynamic and motivated Business Analyst to apply business judgment and analytical skills to decisions that help keep Apple products in the right place for channel partners across the Americas. The role drives business analytics and insights and identifies and leads process and system improvement opportunities within Reseller Operations, including applying AI and automation to recurring work. The Business Analyst helps build the tools, standards, and measurement systems that enable the team to work smarter as the business grows.

Requirements

• Bachelor's degree in Supply Chain, Business, Finance, Economics, Engineering, Information Systems, Data Analytics, or a related field.
• 7+ years of relevant operations, supply chain, or business analytics experience.
• Strong command of supply chain fundamentals, including demand forecasting, replenishment, inventory health, and sell-through.
• Working understanding of how generative AI tools work and where they fall short, with hands-on experience applying AI or automation to business problems.
• Proficiency with data and analytics tools such as SQL, Python, or ThoughtSpot.

Nice To Haves

• MBA.
• Experience in reseller, telco/carrier, retail, or distribution environments, including Supply/Demand Planning and Logistics.
• Experience building AI agents, workflow automation, or scripted analytics that other people use.
• Experience driving adoption of new tools or ways of working across teams that do not report to you.
• Process improvement skills, including Six Sigma or BPI experience, with natural curiosity and a desire to understand how things work.
• Experience driving large-scale programs and putting measurement systems in place.
• Ability to think in an unexpected way and influence peers with data-driven models, and to gain acceptance from others in sensitive situations.
• Sound judgment about when a simpler solution is better than AI, and confidence to say so.
• Aptitude for synthesizing quantitative and qualitative data.
• Excellent presentation, listening, verbal, and written communication skills.
• Detail-oriented and self-motivated, with the ability to function effectively independently or in a team.
• Ability to make key decisions and deliver results under tight timelines, deal with ambiguity, and maintain poise in a fast-paced, rapidly changing environment.

Responsibilities

• Drive business analytics and provide insights for decisions affecting product availability for channel partners across the Americas.
• Identify and lead process and system improvement opportunities within Reseller Operations.
• Apply AI and automation to the team's recurring work.
• Help build tools, standards, and measurement systems that improve how Reseller Operations works as the business grows.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior