About The Position
The Americas Reseller Operations team at Apple is seeking a dynamic and motivated Business & NPI Analyst. The role supports go-to-market planning and execution for product launches and drives operational analytics and process improvement within Reseller Operations. The successful candidate will use business judgment and analytical skills to help shape and implement infrastructure strategy, and deliver useful insights and solutions to the team.
Requirements
- Bachelor’s degree in Supply Chain, Business, Finance, Economics, Marketing, Engineering, or a relevant field.
- Minimum 5–7 years of relevant Operations experience.
- Extensive experience with reporting, data mining, and ad hoc analytics tools.
- Ability to understand and work with large quantities of data from a variety of sources.
- Advanced Excel skills, including macros.
- Aptitude for synthesizing quantitative and qualitative data.
Nice To Haves
- Proven data-driven decision-making skills.
- MBA or advanced degree.
- Ability to think in unexpected ways and influence peers with data-driven models, including changing others’ thinking or gaining acceptance in sensitive situations.
- Detail-oriented and self-motivated, with the ability to work effectively independently or as part of a team.
- Excellent presentation abilities.
- Excellent listening, verbal, and written communication skills.
- Process improvement skills; Six Sigma or BPI experience is a plus.
- Natural curiosity and a desire to understand how things work.
- Ability to maintain poise and a positive attitude in a challenging, fast-paced, rapidly changing environment.
- Ability to think strategically and execute operational strategies to achieve measurable improvements.
- Experience driving large-scale programs and establishing measurement systems.
- Core functional skills in program management, operations, supply chain, logistics, sales support, or business process mapping.
- Reseller/Telco, supply/demand planning, or logistics experience.
- Passion, drive, urgency, self-belief, and motivation to succeed.
- Ability to make decisions and deliver results under tight and stressful timelines, handle ambiguity, create in an unstructured environment, multitask, maintain end-to-end customer focus, and solve problems creatively.
Responsibilities
- Partner with cross-functional stakeholders to architect and execute end-to-end supply chain solutions that meet launch objectives.
- Provide key inputs to run-the-business alignment discussions and planning, including weekly product reviews and quarter-end management syncs, with partners such as SDM, WWRO CSAM, and Logistics Teams.
- Build data-driven models and analyze data to support key business decisions.
- Develop insights into channel partner behaviors, order profiles, assortment strategies, and distribution networks to anticipate friction points and drive optimal strategies.
- Translate launch plans, operational complexities, and mitigation strategies into concise executive summaries.
- Craft and influence external communications to reseller partners.
- Participate in cross-functional projects from concept through implementation, addressing business challenges and mitigating system issues.
- Identify process improvement opportunities through data analysis.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
