Amendment Consultant II

Fidelity•Westlake, TX

About The Position

The Amendment Consultant provides document and administrative support to clients and business partners who maintain an existing book of business of more than 23,000 plans. Using written procedures, the consultant makes decisions and independently coordinates with others regarding business policies, procedures, and documentation. The role requires knowledge of ERISA, Department of Labor regulations, and qualified plan rules under the Internal Revenue Code. The consultant interprets and applies these requirements, makes independent judgment calls, and assists and instructs others in amendment-processing decisions. Supporting Emerging, Mid, and Advisor markets with volume submitter documents, the consultant partners closely with Client Relationship Management to help complete more than 20,000 amendments annually. The role develops solutions for standardized, lower-complexity plan amendments and has authority to make decisions on assigned amendment projects. The consultant signs on behalf of Fidelity Management Trust Company (FMTC) and must understand the significance of that representation. The Amendment Consulting Team maintains existing client volume submitter plan documents and service agreement contracts, controls updates, and ensures that WI Defined Contribution Recordkeeping systems align with plan provisions. As an amendment expert for WI Core market clients, the consultant works with Managing Directors and clients to ensure amendments meet desired outcomes and are executed as directed. The role also coordinates updates with Managing Directors, Testing and Reporting, Systems Installation Group, Billing, and Conversion Services, and helps ensure plan provisions work seamlessly with Fidelity services once implemented. Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Onsite expectations vary by role and location and may evolve during the rollout; the transition does not apply to fully remote roles. The posting does not specify the work arrangement for this position.

Requirements

5–7 years of defined contribution retirement plan experience.
Specialist understanding of ERISA, Internal Revenue Code, and Department of Labor regulations related to 401(k) plans.
Strong digital literacy, including proficiency with the MS Office Suite.
Understanding of the 401(k) industry.
Knowledge of Fidelity products, services, policies, and procedures.
Ability to prioritize workload based on timing needs, risk, and client expectations.
Effective time-management skills.
Excellent written and verbal communication skills.
Ability to express a point of view compellingly and succinctly.
Ability to work independently in a fast-paced environment and handle a large volume of work.
Ability to comprehend and explain technical concepts.

Nice To Haves

Previous experience with Plan Central, XTRAC, DocuSign, WPDT, or Salesforce.

Responsibilities

Provide document and administrative support to clients and business partners maintaining existing plans.
Interpret and apply written procedures, ERISA, Department of Labor regulations, and Internal Revenue Code qualified-plan rules when processing amendments.
Make independent decisions and coordinate with others regarding business policies, procedures, and documentation.
Assist and instruct others on decisions involved in processing amendments.
Support Emerging, Mid, and Advisor markets using volume submitter documents.
Partner with Client Relationship Management to support completion of more than 20,000 amendments annually.
Develop solutions for standardized, lower-complexity plan amendments and make decisions on assigned amendment projects.
Sign amendments on behalf of Fidelity Management Trust Company (FMTC).
Maintain client volume submitter plan documents and service agreement contracts, control updates, and help ensure recordkeeping systems align with plan provisions.
Consult with Managing Directors and clients to ensure amendments meet desired outcomes and are executed as directed.
Coordinate updates with Managing Directors, Testing and Reporting, Systems Installation Group, Billing, and Conversion Services.
Help ensure plan provisions work seamlessly with Fidelity services once implemented.