Ambulatory Tech 2

University of Rochester•Minneapolis, MN
•$20 - $27•Onsite

About The Position

Under general direction from Nursing Leadership, the Ambulatory Tech 2 assists providers during examinations and performs clinical, technical, procedural, and information-system tasks in outpatient clinics to support patient care, comfort, and safety. The role includes preparing patients and exam rooms, obtaining vital signs, conducting diagnostic testing and specimen collection, documenting care in the electronic medical record, and supporting clinic operations through scheduling, registration, and inventory management. The position also implements infection-prevention practices and may assist providers with surgical procedures, including room and instrument preparation, sterile-field setup, specimen handling, wound dressing, equipment checks, and reviewing provider-prepared discharge instructions. With RN oversight, the employee may precept new Ambulatory Technologists.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of experience in a customer-focused or service setting.
  • At least 6 months of progressively responsible professional work experience in an ambulatory clinic setting.
  • Equivalent combinations of education and experience may be considered.

Nice To Haves

  • Associate's degree.
  • Knowledge of medical terminology and procedures.
  • Computer experience.

Responsibilities

  • Apply clinical knowledge while assisting providers during examinations, anticipate provider needs, and adapt to patient complexity.
  • Attach patients to diagnostic and medical equipment, including dynamapp, pulse oximeter, EKG, cardiac monitor, and pneumatic tourniquet.
  • Explain next steps, systems, and status to patients, provide comfort and care during examinations, ensure supplies and equipment are ready, and give patients providers’ pre-printed discharge instructions.
  • Ensure exam rooms have the correct types and quantities of supplies and accommodate individual provider preferences.
  • Support efficient room utilization and minimize patient wait times.
  • Escort patients from waiting areas to exam areas, obtain vital signs, perform diagnostic testing and specimen collection as ordered, and accurately label, log, and process specimens according to protocols and laboratory policies.
  • Enter patient data, condition, and care provided into the electronic medical record system.
  • Perform assigned administrative duties, which may include scheduling and registration.
  • Maintain clinical equipment and medical supply levels, including reordering, stocking, cleaning, inventorying, rotating inventory, monitoring expiration dates, requisitioning supplies, reconciling deliveries, and tracking utilization for cost trends.
  • Recommend opportunities to reduce equipment and supply costs and resolve product back-order issues with the purchasing department.
  • Implement infection-prevention measures, including hand hygiene and contact/isolation precautions, monitor practices for breaches, and suggest or initiate corrections.
  • With RN oversight, precept new Ambulatory Technologists by reviewing area requirements and ensuring competence in area practices.
  • As needed, assist providers with patient processes as a surgical procedure assistant.
  • Prepare procedure rooms and instruments, provide standard basic procedure instruction to patients, anticipate provider needs, obtain additional instruments, and dress wounds after procedures.
  • Check and calibrate equipment according to protocol, set up sterile fields, prepare instrument trays, and sterilize instruments.
  • Prepare specimens in the appropriate preservative medium as ordered, label and log specimens accurately, and verify requisition accuracy.
  • Review provider-prepared discharge instructions with patients.
  • Perform other duties as assigned.
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