Ambulatory SIM AC5 Nurse Navigator
About The Position
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. This is a full-time position available primarily during the day. Strong Internal Medicine is seeking a motivated, team-oriented Nurse Navigator (NN), RN to join our dynamic, multidisciplinary team providing high-quality primary care to an adult population. In this critical role, the nurse will lead the coordination of clinical care within our Patient-Centered Medical Home model. Working collaboratively under the general direction of the Nurse Manager and Site Medical Director, the Nurse Navigator will play a central role in care planning, care facilitation, and proactive patient management. This includes managing access and utilization, coordinating across the healthcare continuum, and improving outcomes for our high-risk patients.
Requirements
- RN with current New York State license required.
- Minimum of three years of professional nursing experience required.
Nice To Haves
- Outpatient primary care experience preferred.
- Experience in community health, care management, transitional care and/or disease management is preferred.
Responsibilities
- Provides individualized assistance, support and comprehensive coordination of care for patients and their families/caregivers, to eliminate barriers to timely care, facilitate flow through system, facilitate interactions with care team, increase patient and provider satisfaction, maintain point of contact with providers and serve as first point of contact for patients and families.
- Coordinate and oversee care for patients identified as high-risk based on health risk assessments/appraisals.
- Support patients through transitions of care by identifying gaps in care and coordinating follow-up.
- Serve as the central point of contact for care coordination at the point of service and through targeted outreach and follow-up.
- Facilitate access to clinical and ancillary services both within and outside the health system to support the patient’s care plan.
Benefits
- The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better.
- In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics).
- This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
