Ambulatory RN Navigator, General Surgery, Full-Time

Advocate Health and Hospitals Corporation • Wake Forest, NC

5d • Onsite

About The Position

The Ambulatory RN Navigator for General Surgery is a full-time position responsible for providing continuity of care by ensuring smooth transitions between care settings. This role involves developing relationships with patients and their multidisciplinary teams to facilitate and navigate treatment and follow-up. The RN Navigator completes nursing assessments to identify patient needs, collaborates with multidisciplinary teams to develop care plans, and supports patients and families by providing education, addressing psychosocial needs, advocating, and identifying barriers to care. They will navigate patients and families through diagnosis, treatment, and follow-up across the continuum of care, providing expert clinical advice and coordinating seamless, evidence-based care for optimal patient outcomes. The role also includes evaluating and designing patient education materials, providing education and outreach programs, and assisting leadership in developing program vision, goals, and objectives. Additionally, the RN Navigator will contribute to the development and implementation of quality programs focused on best practice patient care outcomes, quality of life, and patient loyalty. The position requires the ability to demonstrate knowledge and skills appropriate for the age of the patients served, including understanding growth and development principles and assessing patient status based on age-specific needs.

Requirements

• Registered Nurse license issued by the state in which the team member practices
• Bachelor's degree in nursing.
• Typically requires 5 years of experience in nursing that includes performing nursing assessments, care plan development, and educating patients.
• Working knowledge of the components of quality and acute patient care needs.
• Maintains clinical expertise to effectively manage physical, emotional, psychosocial and spiritual needs of patients throughout the care continuum.
• Excellent analytical and interpersonal communication skills necessary to negotiate with families, patient, physicians, and third-party payers.
• Demonstrated ability to work well with physicians and other professionals in a direct and positive manner.

Responsibilities

• Provides continuity of care by ensuring smooth transitions between care settings.
• Develops a relationship with patient and their multidisciplinary team to facilitate and/or navigate through subsequent treatment and follow-up to reflect continuity of care.
• Completes a nursing assessment to identify the patient's individualized needs and collaborates with multidisciplinary team and other departments to develop an interdisciplinary plan of care.
• Supports the patient and family by providing education, addressing psychosocial needs, advocating, providing continuity of care and identifying barriers to care.
• Navigates patients and family members throughout the diagnosis, treatment and follow-up of the patient throughout the continuum of care.
• Provides expert clinical advice to the multidisciplinary team in designing collaborative teaching plans/programs and in planning/providing patient/family education and discharge planning including wellness and health maintenance within designated specialty.
• Coordinates timely, seamless, evidenced based care across the care continuum resulting in best patient outcomes.
• Evaluates, selects or designs patient education materials on specific disease site programs.
• Provides education and outreach programs to patients, Advocate staff and to members of the community.
• Assist leadership in developing program vision, goals and objectives.
• Assists in the development, implementation and maintenance of quality programs that include best practice patient care outcomes including quality of life, and enhanced patient loyalty.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

• Comprehensive suite of Total Rewards: benefits and well-being programs
• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior