Ambulatory RN Navigator, General Surgery, Full-Time

American Addiction Centers • Winston-Salem, NC

7d • Onsite

About The Position

The Ambulatory RN Navigator for General Surgery plays a crucial role in ensuring continuity of care for patients. This position involves developing strong relationships with patients and their multidisciplinary teams to facilitate and navigate subsequent treatment and follow-up. The RN Navigator conducts comprehensive nursing assessments to identify individual patient needs, collaborates with various teams and departments to create an interdisciplinary plan of care, and provides essential support through education, addressing psychosocial needs, advocacy, and identifying barriers to care. They guide patients and families through the entire continuum of care, from diagnosis to treatment and follow-up, offering expert clinical advice and coordinating seamless, evidence-based care to achieve optimal patient outcomes. Additionally, the role involves evaluating and selecting patient education materials, providing education and outreach programs to patients, Advocate staff, and the community, and assisting leadership in program development and quality initiatives. The position requires the ability to demonstrate knowledge and skills appropriate for the age of the patients served, understanding principles of growth and development across the lifespan.

Requirements

• Registered Nurse license issued by the state in which the team member practices
• Bachelor's degree in nursing.
• Typically requires 5 years of experience in nursing that includes performing nursing assessments, care plan development, and educating patients.
• Working knowledge of the components of quality and acute patient care needs.
• Maintains clinical expertise to effectively manage physical, emotional, psychosocial and spiritual needs of patients throughout the care continuum.
• Excellent analytical and interpersonal communication skills necessary to negotiate with families, patient, physicians, and third-party payers.
• Demonstrated ability to work well with physicians and other professionals in a direct and positive manner.

Responsibilities

• Provides continuity of care by ensuring smooth transitions between care settings.
• Develops a relationship with patient and their multidisciplinary team to facilitate and/or navigate through subsequent treatment and follow-up to reflect continuity of care.
• Completes a nursing assessment to identify the patient's individualized needs and collaborates with multidisciplinary team and other departments to develop an interdisciplinary plan of care.
• Supports the patient and family by providing education, addressing psychosocial needs, advocating, providing continuity of care and identifying barriers to care.
• Navigates patients and family members throughout the diagnosis, treatment and follow-up of the patient throughout the continuum of care.
• Provides expert clinical advice to the multidisciplinary team in designing collaborative teaching plans/programs and in planning/providing patient/family education and discharge planning including wellness and health maintenance within designated specialty.
• Coordinates timely, seamless, evidenced based care across the care continuum resulting in best patient outcomes.
• Evaluates, selects or designs patient education materials on specific disease site programs.
• Provides education and outreach programs to patients, Advocate staff and to members of the community.
• Assist leadership in developing program vision, goals and objectives.
• Assists in the development, implementation and maintenance of quality programs that include best practice patient care outcomes including quality of life, and enhanced patient loyalty.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

• Comprehensive suite of Total Rewards: benefits and well-being programs
• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior