Ambulatory Nurse Manager - Oncology

Advocate Health and Hospitals Corporation • Wake Forest, NC

2d • Onsite

About The Position

Atrium Health Wake Forest Baptist Medical Center Hematology – Lexington seeks an Ambulatory Oncology Nurse Manager to lead its hospital-based clinic. This leader guides the outpatient oncology team clinically and operationally, managing daily nursing operations, staffing, clinical workflows, teammate development, and quality and regulatory compliance to ensure safe, patient-centered care. The manager partners with physicians, advanced practice providers, and multidisciplinary teams to promote efficient care coordination, high team performance, and an outstanding patient experience.

The role supervises personnel activities and supports staff development, patient and family-centered service, regulatory compliance, evidence-based practice, coordination across clinical services, quality improvement, and budget planning. The manager is accountable for the quality and appropriateness of care and the environment in which it is delivered. The position is full time, 40 hours per week, Monday through Friday, 8 a.m. to 5 p.m.

Requirements

• Graduation from an accredited School of Nursing.
• Bachelor's degree required; one of the required degrees must be in Nursing.
• Current Registered Nurse (RN) license in the applicable state.
• Basic Cardiac Life Support (BCLS) certification.
• Negotiation and conflict resolution skills.
• Flexibility in a changing environment.
• Ability to function under stressful conditions and difficult situations.
• Ability to lead a team effectively.
• Knowledge of regulatory standards.

Nice To Haves

• Master's degree, with one of the degrees in Nursing.
• Five years of nursing experience.
• Two years of acute care experience within the last ten years.
• Ambulatory experience.
• Previous management or supervisory experience.
• Oncology Nurse Certification or certification in a specialty area.
• Chemotherapy and immunotherapy infusion experience.
• Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), or Pediatric Emergency Assessment Recognition and Stabilization (PEARS), when required in select clinical areas.

Responsibilities

• Supervise and coordinate personnel activities, including staff selection, hiring, orientation, performance management, merit recommendations, time-off schedules, education, credentialing, and continued professional development.
• Ensure care is delivered in accordance with the Patient and Family promise and maintain privacy, confidentiality, and security for patients, families, visitors, and staff.
• Facilitate conflict resolution, collaborate with Patient and Family Relations on service recovery, and empower staff to resolve conflicts.
• Ensure compliance with internal and external professional and regulatory standards, clinic Plan of Care guidelines, nursing policies and standards, and applicable state Board of Nursing standards; identify compliance issues and work with the DON and compliance office on action plans.
• Lead staff in meeting goals through performance standards, support for the organization's Mission, Vision, and Values, and evidence-based practice.
• Coordinate and cooperate with other clinics, service lines, patients, and healthcare professionals to provide consistent patient care.
• Remain accountable for the quality and appropriateness of health care delivery and the clinical care environment.
• Ensure patient population competencies and appropriate care delivery based on patient needs, age, and development.
• Pursue clinical, managerial, and professional development and continuing education to support best practices, patient care, and staff development.
• Participate with the business administrator in planning, developing, implementing, and monitoring the budget for assigned areas.
• Ensure nursing and clinical workload is measured against established benchmarks and patient needs to optimize quality and cost-effective care.
• Develop and implement measurable, outcome-based quality improvement programs and involve staff in the QI process.
• Perform and maintain competency for assigned point-of-care testing and ensure compliance with relevant policies and regulations.
• Demonstrate caring leadership, communicate effectively, and motivate others to achieve established outcomes.
• Ensure the hospital mission, Department of Nursing philosophy, and clinical service-line objectives are achieved through measurable annual goals and objectives.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation and potential annual increases based on performance.
• Premium pay such as shift and on-call pay, and incentive pay for select positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager