Ambulatory MA-Float

Advocate Health and Hospitals Corporation•Charlotte, NC

1d•Onsite

About The Position

The Ambulatory Medical Assistant floats between the Huntersville and Mountain Island locations, supporting obstetrics and gynecology care. The role follows the Medical Assistant scope of practice and applicable policies and procedures, maintaining specialty-related training and competency while providing age-appropriate patient care. The Medical Assistant performs rooming, clinical, laboratory, medication, administrative, and patient communication duties, and helps maintain a clean, stocked, and functional work environment. The schedule is variable, Monday through Friday, 8 a.m. to 5 p.m., for 40 hours per week. The position requires the knowledge and skills to provide care appropriate to patients’ ages and stages of development, assess information about their status, and identify and meet age-specific needs in accordance with departmental policies and procedures. The incumbent may also help train and onboard teammates, serve as a role champion or committee member, and perform other related duties as assigned.

Requirements

High school diploma or GED.
Completion of an accredited or approved Medical Assistant program, or qualifying structured clinical military training, EMT preparation, or verifiable Medical Assistant experience as applicable to the division.
For the Greater Charlotte and Wake Forest divisions, current American Heart Association BLS certification is required.
For the Illinois/Wisconsin and Floyd & Navicent divisions, AHA BLS for Healthcare Providers certification must be obtained within 45 days unless the department leader determines it is not required.
Recognized or certified CMA or RMA credential from an accepted national organization; specific accepted credentials vary by division.
Two years of experience in a clinical practice setting as a Medical Assistant.
Successful completion of Atrium Health’s competency assessment where required by division.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, teammates, and physicians.
Proficient computer skills, including keyboarding, navigation in a Windows operating system, and electronic mail, with exposure to electronic medical record systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance; use patient-handling equipment and another team member when available for patient lifts over 35 pounds or when the patient cannot assist.
Functional speech, vision, hearing, and touch, and fine-hand manipulation skills.
Ability to work with frequent exposure to mechanical, electrical, and chemical hazards and blood and body fluids, and to wear protective clothing and equipment as needed.
Ability to operate equipment necessary to perform the job.

Nice To Haves

For applicable Wake Forest areas, Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within one year.
Wake Forest division professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, or SPICE or OSHA/IP certificate-holder responsibilities, and achievement of six points from the list of additional market responsibilities.

Responsibilities

Follow the Medical Assistant scope of practice, policies, and procedures, and maintain required training and competency for the specialty area.
Perform rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
Assist providers with procedures or perform procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection and labeling, specimen packing, preparation of lab orders and requisitions, and results tracking.
Perform point-of-care testing under standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
Safely administer medications and vaccines according to medication-administration rights.
Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, appointment scheduling, and referrals.
Communicate effectively and promptly, work collaboratively, and escalate concerns appropriately.
Maintain a clean work environment and clean instruments and equipment appropriately.
Ensure equipment and supplies are functional and work areas are appropriately stocked.
May assist with training and onboarding teammates and may serve as a role champion or committee member.
Provide care appropriate to the ages and developmental needs of patients, following departmental policies and procedures.