Ambulatory Health Care Associate

The University of Kansas Health System•Kansas City, KS

About The Position

The Ambulatory Health Care Associate helps ensure efficient patient flow in an ambulatory health care setting by facilitating examinations and treatment in a culturally sensitive manner and providing exceptional customer service. The role supports patient care by preparing patients for visits, performing limited procedures, scheduling diagnostic tests and consultations, maintaining patient records, organizing clinic and examination rooms, managing supply and equipment inventory, and assisting physicians, nurses, other medical staff, interdisciplinary team members, and support staff. Duties and skills may vary by department or unit, and other duties may be assigned as needed.

Requirements

  • High school diploma or GED equivalent.
  • One of the following: enrollment in an accredited school of nursing with fundamentals completed; a bachelor's degree in a health care- or science-related field; or three years of inpatient, rehabilitation, or long-term-care experience under the direction of a registered nurse.
  • Basic Cardiac Life Support (BLS or BCLS) certification from the American Heart Association within 14 days.

Nice To Haves

  • Previous medical office experience.

Responsibilities

  • Accurately schedule radiology tests, obtain films and reports, and prepare laboratory specimens according to policy.
  • Assist physicians and/or nurses with special procedures and examinations as defined on the competency checklist.
  • Collaborate with the health care team to coordinate and implement patient care plans; record elements of patient history for clinical staff review when needed.
  • Ensure data from completed procedures is recorded on appropriate forms and in medical records.
  • Maintain medical records and ensure required documentation is available; distribute reports and correspondence; file, photocopy, and process medical-chart forms.
  • Maintain examination-room cleanliness and order, stock assigned areas, maintain supply par levels, and complete required logs and equipment checks.
  • Perform clerical duties, including greeting and registering patients; scheduling; pre-certification of tests, procedures, and medications; processing insurance forms; preparing financial records; answering phones; and entering ambulatory care charges.
  • Perform simple procedures as directed by a nurse or physician and as defined on the competency checklist.
  • Measure and document vital signs, height, weight, and screening results in the medical record.
  • Perform the professional, clinical, and/or technical competencies of the assigned unit or department.
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