Ambulatory Care Associate - Weisberg Infusion

McLaren Health Care•Farmington Hills, MI

About The Position

The Ambulatory Care Associate is a member of the patient care delivery team and works under the supervision of an Administrator, Registered Nurse, Physician, or Non-Physician Provider, who delegates tasks according to patient and clinic needs. In accordance with established policies and procedures, the associate is responsible for technical, multi-skilled direct and indirect patient care activities. The role involves significant contact with clinical staff, patients, and families and requires strong interpersonal and customer service skills to promote a caring and healing environment. This position is in the Weisberg Infusion department. It is full-time day work, with variable daily work times and 80 scheduled bi-weekly hours.

Requirements

  • High school diploma or GED.
  • Completion of a Certified Nurse Assistant program, Certified Medical Assistant program, or equivalent training.

Nice To Haves

  • Previous ambulatory experience.

Responsibilities

  • Gather patient data in support of the multidisciplinary team and other ambulatory staff.
  • Obtain and document patient vital signs, including temperature, blood pressure, height, and weight.
  • Complete the ambulatory intake process, including screening questions, allergy updates, and medication reconciliation.
  • Report changes in a patient’s medical condition to the RN.
  • Coordinate patient flow throughout the clinical area efficiently, caringly, and safely.
  • Perform basic patient care activities under the direction of the multidisciplinary team, which may include pulse oximetry, specimen collection, phlebotomy, IV starts, EKGs, blood glucose monitoring, tracheostomy care, colostomy care, and simple dressing changes.
  • Prepare examination or treatment rooms as needed.
  • Assist physicians, NPPs, RNs, and other ambulatory staff with patient examinations, including helping move or position patients and handing instruments to physicians.
  • In the Infusion Center, clean chairs between patients and provide patient assistance and comfort.
  • Clean and sterilize instruments according to established procedures.
  • Handle chemotherapeutic agents and spills appropriately according to policy and procedures.

Benefits

  • 403(b)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
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