Ambulatory Health Care Associate

The University of Kansas Health System•Kansas City, KS

About The Position

The Ambulatory Clinic Healthcare Associate helps ensure efficient patient flow through a health care setting by facilitating examinations and treatment in a culturally sensitive manner and providing exceptional customer service. The role contributes to patient care by preparing patients for visits, performing limited procedures, scheduling diagnostic tests or consultations, maintaining patient records, organizing clinic and examination rooms, maintaining supply and equipment inventories, and assisting physicians, medical staff, nurses, interdisciplinary team members, and support staff. Duties may vary by department or unit, and other duties may be assigned as required.

Requirements

  • High school diploma or GED equivalent.
  • One of the following: enrollment in an accredited school of nursing with fundamentals completed; a bachelor's degree in a health care- or science-related field; or three years of inpatient, rehabilitation, or long-term-care experience under the direction of a registered nurse.
  • Basic Cardiac Life Support (BLS or BCLS) certification from the American Heart Association within 14 days.

Nice To Haves

  • Previous medical office experience.

Responsibilities

  • Schedule radiology tests accurately; obtain films and reports; and prepare laboratory specimens according to policy.
  • Assist physicians and/or nurses with special procedures and examinations as defined on the competency checklist.
  • Coordinate and implement patient care plans with the health care team; may record patient-history elements for clinical staff review.
  • Record data collected for completed procedures on appropriate forms and in medical records.
  • Maintain medical records and required documentation; distribute reports and correspondence; and file, photocopy, and process medical-chart forms.
  • Keep examination rooms orderly and clean; stock assigned areas and maintain supply par levels; complete required logs and checks for equipment such as refrigerators, eyewash stations, emergency/crash carts, and suction.
  • Perform clerical duties, including greeting and registering patients, scheduling, pre-certifying tests, procedures, and medications, processing insurance forms, preparing financial records, answering phones, and entering ambulatory care charges.
  • Perform simple procedures as directed by a nurse or physician and as defined on the competency checklist.
  • Measure vital signs, height, and weight; perform screening procedures and document results in the medical record.
  • Meet the professional, clinical, and/or technical competencies of the assigned unit or department.
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