Ambulatory Clinic Nure Care Coordinator (RN)-Cardiology

The University of Kansas Health System•Saint Joseph, MO

About The Position

The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care. The role focuses on patient safety and quality by identifying and clarifying patient needs, providing clinic-related care and health education, advocating for patients, coordinating healthcare services, and evaluating patient outcomes. The RN Care Coordinator supports assigned physicians by communicating with patients, families, and caregivers and relaying information to the physician. The coordinator provides nursing support during physician clinic sessions, helps patients and caregivers understand the plan of care, verifies that orders placed during clinic sessions are completed, and ensures physicians are notified of results. This part-time role is based at the St. Joseph location and involves three 10-hour shifts during the Monday–Friday work week.

Requirements

  • High school graduate.
  • Bachelor’s degree in Nursing.
  • At least 2 years of RN experience.
  • Current, active multistate Registered Nurse license in good standing in the state where the employee lives.
  • Basic Cardiac Life Support (BLS or BCLS) certification from the American Heart Association within 14 days.
  • Basic typing and word processing ability.
  • Excellent analytical, critical-thinking, and problem-solving skills.

Nice To Haves

  • Previous medical office experience.

Responsibilities

  • Manage patient flow, triage, and direct patient care.
  • Serve as a communication liaison among front desk staff, nursing staff, physicians, and the clinic manager.
  • Manage the care of the patient population by developing expected outcomes, defining appropriate resource use, and working with providers to set patient goals.
  • Provide nursing support and coordination to optimize patient outcomes and quality of life through clinical and educational programs or support services.
  • Support patients in self-managing their diseases.
  • Coordinate continuity of care with patients and families following hospital admissions, discharges, and emergency room visits.
  • Manage care for high-risk patients, including patients with multiple comorbidities or elevated risk of hospital readmission, including through a registry.
  • Develop relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
  • Educate patients and appropriate ancillary personnel about healthcare needs and safety issues, including through patient education.
  • Use electronic tools such as the EMR to document assessments, clinical findings, treatment plans, and progress toward goals.
  • Observe, record, and report patients’ conditions and reactions to drugs and treatments to physicians.
  • Educate patients and families about diagnostic procedures, medications, nutrition, and maintaining health and wellness.
  • Maintain and review patient records, charts, and other relevant information.
  • Record test and examination results, post results, and follow up with patients.
  • Respond to or refer incoming patient treatment-related phone calls.
  • Instruct patients and families on medications and treatment instructions.
  • Maintain patient confidentiality.
  • Document patient care in the EMR and maintain or develop patient records in compliance with practice standards.
  • Perform the professional, clinical, and technical competencies of the assigned unit or department, along with other duties as required.
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