Ambulatory Clinic Nurse Coordinator (RN)- Cardiology

The University of Kansas Health System•Overland Park, KS

1d•Onsite

About The Position

The PRN Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care. The role focuses on patient safety and quality of nursing care through identifying and clarifying patient needs, providing health education, advocating for patients, coordinating healthcare services, and evaluating outcomes. The coordinator supports assigned physicians by communicating with patients, families, and caregivers and relaying information to the physician, providing support during clinic sessions, helping patients understand their plan of care, and verifying clinic orders are completed and results communicated to the physician. The role manages patient flow, triage, and direct care; coordinates communication among clinic personnel; supports patient self-management and continuity of care; and coordinates care for high-risk patients. It also includes patient assessment, education, documentation, follow-up on tests and calls, and maintaining confidentiality. Duties may vary by department or unit, and other duties may be assigned as required.

Requirements

High school graduate.
Bachelor’s degree in Nursing; existing employees in the role must obtain a BSN within five years.
At least two years of RN experience.
Current active multistate Registered Nurse license in good standing in the state where the applicant lives. Staff hired before February 1, 2024, must obtain a multistate license from their state of residence by the next RN license renewal, no later than April 30, 2026.
Basic Cardiac Life Support (BLS or BCLS) certification from the American Heart Association.

Nice To Haves

Previous medical office experience.
A TUKHS Ambulatory Clinic LPN with four years of TUKHS experience who would remain in the same clinic setting may be considered in lieu of RN experience.

Responsibilities

Manage patient flow, triage, and direct patient care.
Serve as a communication liaison among front desk staff, nursing staff, physicians, and the clinic manager.
Manage care for the patient population by developing expected outcomes, defining appropriate resource utilization, and working with providers to set patient goals.
Provide nursing support and coordination to optimize patient outcomes and improve quality of life through clinical and educational programs or support services.
Support patient self-management of disease.
Coordinate continuity of care with patients and families following hospital admissions, discharges, and emergency room visits.
Manage care for high-risk patients, including those with multiple comorbidities or risk of hospital readmission, including use of a registry.
Build relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
Educate patients and appropriate ancillary personnel about healthcare needs, safety issues, benefits, and patient education topics.
Use electronic tools such as the EMR to document assessments, clinical findings, treatment plans, and progress toward goals.
Observe, record, and report patients’ conditions and reactions to drugs and treatments to physicians.
Educate patients and families about diagnostic procedures, medications, nutrition, and maintaining health and wellness.
Maintain and review patient records, charts, and other relevant information; record and post test and examination results and follow up with patients.
Respond to or refer incoming patient treatment-related phone calls.
Instruct patients and families regarding medications and treatment instructions.
Maintain patient confidentiality and document in the EMR in compliance with practice standards.
Perform the professional, clinical, and technical competencies of the assigned unit or department.