Ambulatory Clinic Nurse Care Coordinator (RN) - Urology

The University of Kansas Health System • Kansas City, KS

2d • Onsite

About The Position

The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care. The role focuses on patient safety and quality of care by identifying and clarifying patient needs, providing clinic-related patient care, delivering health education, promoting patient advocacy, coordinating healthcare services, and evaluating patient outcomes.

The RN Care Coordinator supports assigned physicians by communicating with patients, families, and caregivers and relaying information to physicians. The coordinator provides nursing support during physician clinic sessions, helps ensure patients and caregivers understand the plan of care, verifies that orders placed during clinic sessions are completed, and notifies physicians of results. Duties and skills may vary by department or unit, and other duties may be assigned as required.

Requirements

• Bachelor’s degree in nursing.
• Two or more years of RN experience.
• Active, current multistate Registered Nurse license in good standing in the state where the employee lives. Staff hired before February 1, 2024, must obtain a multistate RN license from their state of residence by April 30, 2026, at their next RN license renewal.
• Basic Cardiac Life Support (BLS/BCLS) certification from the American Heart Association within 14 days.
• Basic typing and word-processing ability.
• Excellent analytical, critical-thinking, and problem-solving skills.
• High school graduate.

Nice To Haves

• Previous medical office experience.

Responsibilities

• Manage patient flow, triage, and direct patient care.
• Coordinate communication among front desk staff, nursing staff, physicians, and the clinic manager.
• Manage care for the patient population by developing expected outcomes, defining appropriate resource utilization, and working with providers to set patient goals.
• Provide nursing support and care coordination to optimize patient outcomes and quality of life through clinical and educational programs or support services.
• Support patients in self-management of disease.
• Coordinate continuity of care with patients and families following hospital admission, discharge, and emergency room visits.
• Manage high-risk patient care, including patients with multiple comorbidities or a high risk of hospital readmission, including use of a registry.
• Build relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
• Educate patients and appropriate ancillary personnel about healthcare needs, safety issues, benefits, diagnostic procedures, medications, nutrition, and health and wellness maintenance.
• Use electronic tools such as the EMR to document assessments, clinical findings, treatment plans, and progress toward goals.
• Observe, record, and report patients’ conditions and reactions to drugs and treatments to physicians.
• Maintain and review patient records, charts, and other pertinent information.
• Record and post test and examination results, and follow up with patients.
• Respond to or refer incoming patient treatment-related phone calls.
• Instruct patients and families regarding medications and treatment instructions.
• Maintain patient confidentiality and document care in the EMR in compliance with practice standards.
• Perform the professional, clinical, and technical competencies of the assigned unit or department.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level