Ambulatory Clinic Nurse Care Coordinator (RN)- Landon Center; Neurology

The University of Kansas Health System•Kansas City, KS

26d

About The Position

The Ambulatory Clinic RN Care Coordinator in the Landon Center on Aging Neurology clinic is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care. The role focuses on patient safety and quality of care through identifying and clarifying patient needs, providing clinic-related patient care, delivering health education, advocating for patients, coordinating healthcare services, and evaluating patient outcomes. The RN Care Coordinator supports assigned physicians by communicating with patients, families, and caregivers and relaying information to physicians. The coordinator provides nursing support during physician clinic sessions, helps patients and caregivers understand their care plans, verifies that orders placed during clinic sessions are completed, and ensures physicians are notified of results.

Requirements

High school graduation.
Bachelor’s degree in Nursing.
At least 2 years of RN experience.
Current active multi-state RN license in good standing in the state where the employee lives, or an active single-state RN license in good standing in the state where the employee will work with proof of application for a multi-state RN license in the state where the employee lives.
Basic Life Support Heartsaver (BLS HS) certification for non-clinical staff from the American Heart Association, or obtain it within 14 days.
Basic typing and word-processing ability.
Excellent analytical, critical-thinking, and problem-solving skills.

Nice To Haves

Previous medical office experience.

Responsibilities

Manage patient flow, triage, and direct patient care.
Serve as a communication liaison among front desk staff, nursing staff, physicians, and the clinic manager.
Manage care for the patient population by developing expected patient outcomes, defining appropriate resource utilization, and working with providers to set patient goals.
Provide nursing support and care coordination to optimize patient outcomes and improve quality of life through clinical and educational programs or support services.
Support patient self-management of disease.
Coordinate continuity of care with patients and families following hospital admissions, discharges, and emergency room visits.
Manage high-risk patient care, including care for patients with multiple comorbidities or risk of hospital readmission, including use of a registry.
Build relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
Educate patients and appropriate ancillary personnel about healthcare needs, safety issues, benefits, and other patient education topics.
Use electronic tools such as the EMR to document assessments, clinical findings, treatment plans, and progress toward goals.
Observe, record, and report patients’ conditions and reactions to drugs and treatments to physicians.
Educate patients and families about diagnostic procedures, medications, nutrition, and health and wellness maintenance.
Maintain and review patient records, charts, and other pertinent information; record and post test and examination results and follow up with patients.
Respond to or refer incoming patient treatment-related phone calls.
Instruct patients and families regarding medications and treatment instructions.
Maintain patient confidentiality.
Document patient care in the EMR and maintain or develop patient records in compliance with practice standards.
Perform the professional, clinical, and technical competencies of the assigned unit or department.
Perform other duties as assigned.