Ambulatory Clinic Nurse Care Coordinator (RN)-GI

The University of Kansas Health System•Kansas City, KS

About The Position

The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care. The role focuses on patient safety and quality of care by identifying and clarifying patient needs, providing clinic-related patient care and health education, promoting patient advocacy, coordinating healthcare services, and evaluating patient outcomes. The RN Care Coordinator supports assigned physicians during clinic sessions and communicates with patients, families, and caregivers on their behalf. The coordinator helps ensure patients and caregivers understand the plan of care, verifies that orders placed during clinic sessions have been completed, and ensures physicians are notified of results. This is a PRN role with shifts available during the Monday–Friday work week.

Requirements

High school graduate.
Bachelor’s degree in nursing.
At least 2 years of RN experience.
Current active multistate RN license in good standing in the state where the applicant lives, or an active single-state RN license in good standing in the state where the applicant will work, with proof of application for a multistate RN license in the state where the applicant lives.
Basic Life Support Heartsaver (BLS HS) certification from the American Heart Association, or obtain it within 14 days.
Basic typing and word processing ability.
Excellent analytical, critical-thinking, and problem-solving skills.

Nice To Haves

Previous medical office experience.

Responsibilities

Manage patient flow, triage, and direct patient care.
Coordinate communication among front desk staff, nursing staff, physicians, and the clinic manager.
Manage care for the patient population by developing expected outcomes, defining appropriate resource utilization, and working with providers to set patient goals.
Provide nursing support and care coordination to improve patient outcomes and quality of life through clinical and educational programs or support services.
Support patients in self-management of disease.
Coordinate continuity of care with patients and families following hospital admission, discharge, and emergency room visits.
Manage care for high-risk patients, including those with multiple comorbidities or risk of hospital readmission, including use of a registry.
Build relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
Educate patients and appropriate ancillary personnel about healthcare needs and safety issues, including patient education.
Use electronic tools such as the EMR to document assessments, clinical findings, treatment plans, and progress toward goals.
Observe, record, and report patients’ conditions and reactions to drugs and treatments to physicians.
Educate patients and families about diagnostic procedures, medications, nutrition, and health and wellness maintenance.
Maintain and review patient records, charts, and other relevant information; record test and examination results, post results, and follow up with patients.
Respond to or refer incoming patient treatment-related phone calls.
Instruct patients and families regarding medications and treatment instructions.
Maintain patient confidentiality.
Document patient care in the EMR in accordance with practice standards.
Perform the professional, clinical, and technical competencies of the assigned unit or department.
Perform other duties as assigned.