Ambulatory Clinic Nurse Care Coordinator (RN)-Epilepsy

The University of Kansas Health System•Kansas City, KS

About The Position

The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care. The role focuses on patient safety and quality of care by identifying and clarifying patient needs, providing clinic-related patient care, delivering health education, promoting patient advocacy, coordinating healthcare services, and evaluating patient outcomes. The RN Care Coordinator supports assigned physicians by communicating with patients, families, and caregivers and relaying information to physicians. The coordinator provides nursing support during physician clinic sessions, helps ensure patients and caregivers understand the plan of care, verifies that clinic orders are completed, and notifies physicians of results. The Epilepsy Care Center is described as Kansas's only Level 4 Epilepsy Center. It provides medical, neurophysiological, and psychosocial care for people with drug-resistant epilepsy through a collaborative team approach. The regular schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. After six months in the clinic, there is an option to change to four 10-hour shifts.

Requirements

High school graduation.
Bachelor's degree in nursing.
At least 2 years of RN experience.
Current active multi-state RN license in good standing in the state where the candidate lives, or an active single-state RN license in good standing in the state of employment with proof of application for a multi-state RN license in the state where the candidate lives.
Basic typing and word-processing ability.
Excellent analytical, critical-thinking, and problem-solving skills.
Basic Life Support Heartsaver (BLS HS) certification through the American Heart Association, or obtain it within 14 days.

Nice To Haves

Previous medical office experience.

Responsibilities

Manage patient flow, triage, and direct patient care.
Coordinate communication among front desk staff, nursing staff, physicians, and the clinic manager.
Manage care for the patient population by developing expected outcomes, defining appropriate resource use, and working with providers to set patient goals.
Provide nursing support and coordination to optimize patient outcomes and quality of life through clinical and educational programs or support services.
Support patients in self-management of their disease.
Coordinate continuity of care with patients and families following hospital admissions, discharges, and emergency room visits.
Manage high-risk patient care, including patients with multiple comorbidities or high risk of hospital readmission, including use of a registry.
Build relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
Educate patients and appropriate ancillary personnel about healthcare needs and safety issues, including patient education.
Use electronic tools such as the EMR to document assessments, clinical findings, treatment plans, and progress toward goals.
Observe, record, and report patients' conditions and reactions to drugs and treatments to physicians.
Educate patients and families about diagnostic procedures, medications, nutrition, and maintaining health and wellness.
Maintain and review patient records, charts, and other pertinent information.
Record tests and examination results, post results, and follow up with patients.
Respond to or refer incoming patient treatment-related phone calls.
Instruct patients and families about medications and treatment instructions.
Maintain patient confidentiality and document care in the EMR in compliance with practice standards.
Perform the professional, clinical, and technical competencies of the assigned unit or department.
Perform other duties as assigned.