Ambulatory Clinic Nurse Care Coordinator (RN)-Epilepsy

The University of Kansas Health System•Kansas City, KS

About The Position

The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care. The role focuses on patient safety and quality by identifying patient needs, providing clinic-related care and health education, advocating for patients, coordinating healthcare services, and evaluating outcomes. The coordinator supports assigned physicians by communicating with patients, families, and caregivers, relaying information to physicians, providing nursing support during clinic sessions, helping patients understand their care plans, and verifying that orders from clinic sessions are completed and results communicated to the physician. The Epilepsy Care Center provides medical, neurophysiological, and psychosocial care for people with drug-resistant epilepsy. It is described as the only Level 4 Epilepsy Center in Kansas and uses a collaborative approach to provide best-practice care. The regular schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. After six months in the clinic, there is an option to change to four 10-hour shifts.

Requirements

High school graduate.
Bachelor's degree in Nursing.
At least 2 years of RN experience.
Basic typing and word-processing ability.
Excellent analytical, critical-thinking, and problem-solving skills.
Basic Life Support Heartsaver (BLS HS), Non-Clinical, from the American Heart Association, or obtain it within 14 days.
Current active multistate RN license in good standing in the state where the applicant lives, or an active single-state RN license in good standing in the state of employment with proof of application for a multistate license in the state of residence.

Nice To Haves

Previous medical office experience.

Responsibilities

Manage patient flow, triage, and direct patient care.
Coordinate communication among front desk staff, nursing staff, physicians, and the clinic manager.
Manage care for the patient population by developing expected outcomes, defining appropriate resource utilization, and working with providers to set patient goals.
Provide nursing support and coordination to optimize patient outcomes and improve quality of life through clinical and educational programs or support services.
Support patient self-management of disease.
Coordinate continuity of care with patients and families following hospital admissions, discharges, and emergency room visits.
Manage high-risk patient care, including care for patients with multiple comorbidities or risk of hospital readmission, and maintain a registry.
Develop relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
Educate patients and appropriate ancillary personnel about healthcare needs, safety issues, benefits, diagnostic procedures, medications, nutrition, and health and wellness maintenance.
Use electronic tools such as the EMR to document assessments, clinical findings, treatment plans, and progress toward goals.
Observe, record, and report patients' conditions and reactions to drugs and treatments to physicians.
Maintain and review patient records, charts, and other pertinent information; record and post test and examination results; and follow up with patients.
Respond to or refer incoming patient treatment-related phone calls.
Instruct patients and families regarding medications and treatment instructions.
Maintain patient confidentiality.
Document patient care in the EMR in compliance with practice standards.
Perform the professional, clinical, and technical competencies of the assigned unit or department.