Ambulatory Care Nurse - Plastic Surgery

WakeMed Health & Hospitals•Cary, NC

About The Position

WakeMed Physician Practices is seeking an experienced Ambulatory Care Nurse (RN) to provide high-quality, patient-centered care in an ambulatory setting. The nurse coordinates and manages healthcare needs in collaboration with providers and the interdisciplinary care team, serving as a clinical resource, patient advocate, and care coordinator. The role supports timely, compassionate, and effective care throughout patients’ healthcare journeys, with a focus on women's health and care for patients and families. The nurse supports the ANA Scope and Standards of Nursing Practice, the North Carolina Nursing Practice Act, and WakeMed's Nursing Professional Practice Model. The role also reflects WakeMed's mission, vision, and values, including its commitment to patient- and family-centered care, teamwork, accountability, quality, continuous improvement, and professional development.

Requirements

  • Current Registered Nurse (RN) licensure in North Carolina.
  • Previous experience working as a nurse in an outpatient setting.
  • Strong clinical assessment, patient education, and care coordination skills.
  • Ability to manage multiple priorities in a fast-paced ambulatory environment while providing exceptional patient service.
  • Commitment to care consistent with WakeMed's Wake Way to Excellence, Patient & Family Centered Care model, and professional nursing standards.
  • Bachelor's degree in Nursing required.
  • Eight years of nursing experience in a related area required.

Responsibilities

  • Provide nursing care management and clinical support for patients in an ambulatory setting.
  • Triage patient concerns, assess symptoms, and provide evidence-based nursing guidance by phone, patient portal, and in-person encounters.
  • Collaborate with physicians, advanced practice providers, and care team members to develop, coordinate, and implement individualized plans of care.
  • Identify high-risk patients and proactively coordinate appropriate care, follow-up, referrals, and community resources.
  • Educate patients and families about conditions, treatment plans, medications, and preventive health measures.
  • Serve as a communication liaison between patients, families, providers, and the interdisciplinary healthcare team.
  • Promote continuity of care and support patients in achieving optimal health outcomes in the outpatient setting.
  • Maintain accurate documentation and support quality, safety, and patient experience initiatives.
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