Ambulatory Clinic Nurse (RN) Care Coordinator-Plastic Surgery
About The Position
The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care. The role focuses on patient safety and quality of nursing care through identifying and clarifying patient needs, providing clinic-related patient care, conducting health education, promoting patient advocacy, coordinating healthcare services, and evaluating patient outcomes. The RN Care Coordinator supports assigned physicians during clinic sessions and communicates with patients, families, and caregivers, relaying information to physicians and helping ensure that the plan of care is understood. The coordinator verifies that orders placed during clinic sessions are completed and that physicians are notified of results.
Requirements
- Bachelor’s degree in nursing.
- At least 2 years of RN experience.
- Current active multistate Registered Nurse license in good standing in the state where the employee lives. Staff hired before February 1, 2024, must obtain a multistate RN license from their state of residence by April 30, 2026, at the time of their next RN license renewal.
- Basic Cardiac Life Support (BLS or BCLS) certification from the American Heart Association within 14 days.
- Basic typing and word-processing ability.
- Excellent analytical, critical-thinking, and problem-solving skills.
Nice To Haves
- Previous medical office experience.
Responsibilities
- Manage patient flow, triage, and direct patient care.
- Coordinate communication among front desk staff, nursing staff, physicians, and the clinic manager.
- Manage care for the patient population by developing expected outcomes, defining appropriate resource utilization, and working with providers to establish patient goals.
- Provide nursing support and care coordination to optimize patient outcomes and quality of life through clinical and educational programs or support services.
- Support patients in managing their health conditions.
- Coordinate continuity of care with patients and families following hospital admission, discharge, and emergency room visits.
- Manage high-risk patients, including those with multiple comorbidities or elevated risk of hospital readmission, including through a registry.
- Build relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
- Educate patients and appropriate ancillary personnel about healthcare needs and safety issues, including through patient education.
- Use electronic tools such as the EMR to document assessments, clinical findings, treatment plans, and progress toward goals.
- Observe, record, and report patients’ conditions and reactions to drugs and treatments to physicians.
- Educate patients and families about diagnostic procedures, medications, nutrition, and health and wellness maintenance.
- Maintain and review patient records, charts, and other pertinent information.
- Record and post test and examination results, and follow up with patients.
- Respond to or refer incoming patient treatment-related phone calls.
- Instruct patients and families regarding medications and treatment instructions.
- Maintain patient confidentiality and document care in the EMR in compliance with practice standards.
- Perform the professional, clinical, and technical competencies required by the assigned unit or department; perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
