Ambulatory Clinic Nurse (RN) Care Coordinator-Plastic Surgery

The University of Kansas Health System•Overland Park, KS
•Onsite

About The Position

The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care. The role focuses on patient safety and quality of care through identifying patient needs, providing clinic-related care, delivering health education, advocating for patients, coordinating healthcare services, and evaluating outcomes. The RN Care Coordinator supports assigned physicians during clinic sessions, communicates with patients and their families or caregivers, relays information to physicians, and helps ensure patients understand their plans of care. The coordinator verifies that orders placed during clinic sessions are completed and that physicians are notified of results.

Requirements

  • High school graduate.
  • Bachelor of Science in Nursing.
  • Two or more years of RN experience.
  • Current, active multistate Registered Nurse license in good standing in the state where the applicant lives. Staff hired before February 1, 2024, must obtain a multistate RN license from their state of residence by the next license renewal, no later than April 30, 2026.
  • Basic Cardiac Life Support (BLS or BCLS) certification from the American Heart Association within 14 days.
  • Basic typing and word processing ability.
  • Excellent analytical, critical-thinking, and problem-solving skills.

Nice To Haves

  • Previous medical office experience.

Responsibilities

  • Manage patient flow, triage, and direct patient care.
  • Coordinate communication among front desk staff, nursing staff, physicians, and the clinic manager.
  • Manage care for the patient population by developing expected outcomes, defining appropriate resource use, and working with providers to establish patient goals.
  • Provide nursing support and care coordination to optimize outcomes and improve quality of life through clinical and educational programs or support services.
  • Support patients in self-managing their diseases.
  • Coordinate continuity of care with patients and families following hospital admissions, discharges, and emergency room visits.
  • Manage high-risk patient care, including care for patients with multiple comorbidities or high risk of hospital readmission, and maintain a registry.
  • Build relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
  • Educate patients and appropriate ancillary personnel about healthcare needs and safety issues, including patient education.
  • Use electronic tools such as the EMR to document assessments, clinical findings, treatment plans, and progress toward goals.
  • Observe, record, and report patients’ conditions and reactions to drugs and treatments to physicians.
  • Educate patients and families about diagnostic procedures, medications, nutrition, and health and wellness maintenance.
  • Maintain and review patient records, charts, and other pertinent information; record and post test and examination results and follow up with patients.
  • Respond to or refer incoming patient treatment-related phone calls.
  • Instruct patients and families regarding medications and treatment.
  • Maintain patient confidentiality.
  • Document patient care using the EMR in accordance with practice standards.
  • Perform the professional, clinical, and technical competencies of the assigned unit or department.
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