Ambulatory Care Nurse - General Surgery

WakeMed Health & Hospitals • Raleigh, NC

1d

About The Position

WakeMed Physician Practices is seeking an experienced Ambulatory Care Nurse (RN) to join its team. The nurse coordinates and manages patients’ healthcare needs, working closely with providers and the interdisciplinary care team as a clinical resource, patient advocate, and care coordinator. The role supports timely, compassionate, and effective care throughout the patient’s healthcare journey, with a focus on supporting women’s health and caring for patients and families.

The nurse embraces WakeMed’s mission, vision, and values and supports the ANA Scope and Standards of Nursing Practice, the North Carolina Nursing Practice Act, and WakeMed’s Nursing Professional Practice Model. The position provides care in an ambulatory setting and supports continuity of care, quality, safety, and patient experience initiatives.

Requirements

• Current Registered Nurse (RN) licensure in North Carolina.
• Previous experience working as a nurse in an outpatient setting.
• Strong clinical assessment, patient education, and care coordination skills.
• Ability to manage multiple priorities in a fast-paced ambulatory environment while providing exceptional patient service.
• Commitment to delivering care consistent with WakeMed’s Wake Way to Excellence, Patient & Family Centered Care model, and professional nursing standards.
• Bachelor’s degree in Nursing required.
• One year of practicing as an RN in a related area required.

Responsibilities

• Provide nursing care management and clinical support for patients in an ambulatory setting.
• Triage patient concerns, assess symptoms, and provide evidence-based nursing guidance by phone, patient portal, and in-person encounters.
• Collaborate with physicians, advanced practice providers, and care team members to develop, coordinate, and implement individualized plans of care.
• Identify high-risk patients and proactively coordinate appropriate care, follow-up, referrals, and community resources.
• Educate patients and families about conditions, treatment plans, medications, and preventive health measures.
• Serve as a communication liaison among patients, families, providers, and the interdisciplinary healthcare team.
• Promote continuity of care and support patients in achieving optimal health outcomes in the outpatient setting.
• Maintain accurate documentation and support quality, safety, and patient experience initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level