Ambulatory Care Coordinator I

CoxHealth•Branson, MO

6d•Onsite

About The Position

Ambulatory Care Coordinator I positions assist CoxHealth care teams, including Population Health Services, by coordinating efforts related to specialty and managed care populations. The position works under indirect supervision in clinical and community-based settings. Work may include communicating directly with patients about open gaps in care, such as medication adherence and breast or colorectal cancer screenings; scheduling appointments; procuring and organizing resources such as medications, financial assistance, and the ambulatory formulary; and assessing social determinants of health. The role requires a team-oriented person with strong leadership, communication, problem-solving, and organizational skills.

Requirements

Bachelor's degree in a Health/Human Services-related field or 8 years of related experience.
At least 1 year of customer service experience.
Ability to navigate and properly utilize an electronic medical record, Microsoft Office products (such as Excel), and payer-provided platforms.
Detail-oriented, with excellent organizational skills and the ability to prioritize reports and data management.
Ability to manage multiple tasks concurrently.
Excellent communication skills and ability to interact professionally and courteously with patients, clinic staff, and team members.
Team-oriented, with strong leadership, communication, problem-solving, and organizational skills.

Nice To Haves

One year of prior experience with clinic operations.

Responsibilities

Coordinate efforts related to specialty and managed care populations in support of CoxHealth care teams.
Communicate with patients about open gaps in care, including medication adherence and breast or colorectal cancer screenings.
Schedule appointments.
Procure and organize resources, including medications, financial assistance, and the ambulatory formulary.
Assess social determinants of health.
Navigate and properly use the electronic medical record, Microsoft Office products, and payer-provided platforms.
Prioritize reports and data management while managing multiple tasks.