Ambulatory Care Coordinator I
About The Position
Ambulatory Care Coordinator I positions assist CoxHealth care teams, including Population Health Services, by coordinating efforts related to specialty and managed care populations. The position works under indirect supervision in clinical and community-based settings. Duties may include communicating directly with patients about open gaps in care, such as medication adherence and recommended breast or colorectal cancer screenings; scheduling appointments; procuring and organizing resources, including medications, financial assistance, and the ambulatory formulary; and assessing social determinants of health. The role requires a team-oriented approach and strong leadership, communication, problem-solving, and organizational skills.
Requirements
- Bachelor's degree in a Health/Human Services-related field or 8 years of related experience.
- At least 1 year of customer service experience.
- Ability to navigate and properly utilize the electronic medical record, Microsoft Office products (such as Excel), and payer-provided platforms.
- Detail orientation and excellent organizational skills, including the ability to prioritize reports and data management.
- Ability to manage multiple tasks concurrently.
- Excellent communication skills and ability to interact with patients, clinic staff, and team members professionally and courteously.
- Team-oriented, with strong leadership, communication, problem-solving, and organizational skills.
Nice To Haves
- One year of prior experience with clinic operations.
Responsibilities
- Coordinate efforts related to specialty and managed care populations in support of CoxHealth care teams.
- Communicate directly with patients regarding open gaps in care, including medication adherence and breast and colorectal cancer screenings.
- Schedule appointments.
- Procure and organize resources, including medications, financial assistance, and the ambulatory formulary.
- Assess social determinants of health.
- Navigate and properly use the electronic medical record, Microsoft Office products, and payer-provided platforms.
- Prioritize reports and data management while managing multiple tasks concurrently.
- Interact professionally and courteously with patients, clinic staff, and team members.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Retirement plan with employer match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
