RN Care Coordinator - Urology Ambulatory

Cleveland Clinic • Cleveland, OH

5d • Hybrid

About The Position

The RN Care Coordinator works collaboratively with multidisciplinary care team staff across the continuum of care for high-risk patients. The role coordinates care and disease management longitudinally for patients with chronic conditions or episodically for a surgical population. The coordinator conducts outreach and care coordination for a patient panel to help achieve optimal outcomes and promote wellness, reduce preventable emergency department visits and readmissions, and improve patient satisfaction.

The position is based at Cleveland Clinic Main Campus in Cleveland, in the Urology-Integrated Surgical Institute. The schedule is 8:00 a.m. to 4:30 p.m., with no weekends, holidays, or on-call requirements. After orientation, the role offers one work-from-home day.

Caregivers are expected to follow Standard Precautions and use personal protective equipment as required for procedures. Employment offers are followed by controlled-substance testing, and caregivers must comply with the annual influenza prevention program or obtain an approved exemption.

Requirements

• Graduate of an accredited school of Professional Nursing.
• Current state licensure as a Registered Nurse (RN).
• Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross.
• Three to five years of nursing experience.
• Registered nurses or advanced practice nurses working in medical oncology, radiation oncology, a cancer center or cancer clinic, and/or administering chemotherapy within an accredited Cleveland Clinic facility must obtain cancer-specific certification or demonstrate ongoing qualifying education within the facility’s accreditation-cycle timeframe.

Nice To Haves

• Bachelor of Science in Nursing (BSN).
• Specialty certification.

Responsibilities

• Collaborate with a multidisciplinary care team across the continuum of care to develop goals, plan interventions, and maximize outcomes for high-risk patients.
• Coordinate care and disease management.
• Identify specialty-practice patients with ongoing coordination needs and conduct targeted outreach.
• Conduct comprehensive clinical assessments covering disease- and age-specific, medical, behavioral, pharmacy, social, and end-of-life needs.
• Work with patients and families on care coordination; provide education and coaching; monitor care-plan compliance; reassess progress toward goals; and update plans of care.
• Serve as a liaison and advocate for patients and families.
• Assist with transitions of care across settings, ensuring effective communication and planning.
• Identify barriers, facilitate solutions, and connect patients and others with community resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree