Ambulatory Care Assistant- MA

WVU Medicine

2d•Onsite

About The Position

Performs duties related to patient care and treatment as directed by attending providers in an outpatient clinic. Provides clerical and clinical support to medical staff in the assigned unit. The role includes assisting with examinations and testing, administering prescribed medications under provider supervision, collecting and documenting specimens, performing tests, supporting patient visits, maintaining records and equipment, and providing administrative assistance as needed.

Requirements

High school diploma or equivalent.
Graduate of a Medical Assistant Program or the Med Ed Program, or one year of clinical experience.
Obtain Basic Life Support certification within 30 days of hire.
State criminal background check and, if applicable, federal criminal background check as required for regulated areas.

Nice To Haves

Registration or certification as a medical assistant.
One year of experience as a Medical Assistant or in patient care.

Responsibilities

Support medical staff to help meet patients’ needs and ensure efficient outpatient unit operations.
Assist providers with requisitions and forms for examinations or testing, help ensure test results are available, and assist patients and providers during office visits.
Administer prescribed medication under the supervision of an attending provider.
Perform qualitative and quantitative tests and examinations of specimens.
Obtain and document specimens as ordered.
Document test results and report them to medical providers.
After training and skills testing, perform assigned or ordered point-of-care testing (POCT) and maintain quality-control testing and logs.
Schedule additional ancillary testing as needed.
Act as a chaperone during medical examinations.
Ensure medical records and test results, including those from referring physicians, are available for visits; review records for correct order and completeness.
Monitor the nurse call system and relay calls and information to appropriate staff.
Provide assistance and information to patients, families, and visitors as instructed by the physician.
Participate in the Quality Assurance Program to support quality patient services.
Generate patient charge data according to WVU Medicine outpatient procedures.
Help maintain supplies and equipment inventories by preparing orders and reporting needs to a supervisor; demonstrate knowledge of equipment use and care, including printers, embossers, and computers.
Assist with inventory and equipment maintenance in the assigned outpatient unit.
May schedule and coordinate new and return appointments using a computerized system under outpatient clinic policies and procedures; schedule and coordinate diagnostic or therapeutic procedures.
May help register patients, collect identifying and billing information, enter data into a computer, obtain charts and fee sheets, and obtain signatures for release of information and consent to treatment.
May assist the Registration Specialist with depositing money and late-night coverage, and may assist the Manager or Supervisor with unit correspondence using computer software.
May process and mail letters to patients.