Ambulatory Care Assistant (MA) POC ENT

WVU Medicine•Morgantown, WV

1d•Onsite

About The Position

Perform various duties related to patient care and treatment as directed by attending providers in an outpatient clinic setting. Provide clerical and clinical support to medical staff in the assigned unit. The role supports patient care, clinic operations, testing, documentation, scheduling, and related administrative work.

Requirements

High school diploma or equivalent.
Graduate of a Medical Assistant Program or the Med Ed Program, or one year of clinical experience.
Obtain Basic Life Support certification within 30 days of hire.
State criminal background check and federal background check, if applicable, as required for regulated areas.

Nice To Haves

Registration or certification as a medical assistant.
One year of experience as a Medical Assistant or in patient care.

Responsibilities

Support medical staff to help meet patients’ needs and ensure efficient operation of the outpatient unit.
Assist providers with requisitions and forms for examinations or testing, help make test results available for visits, and assist patients and providers during medical office visits.
Administer prescribed medication under the supervision of an attending provider.
Perform qualitative and quantitative tests and examinations of specimens.
Obtain and document patient specimens as ordered.
Document test results and report them to the medical provider.
After training and skills testing, perform assigned or ordered point-of-care tests and maintain quality-control testing and logs.
Schedule additional ancillary testing as needed.
Act as a chaperone during medical examinations.
Ensure medical records and test results, including records from referring physicians, are available for visits; review records for correct order and completeness.
Monitor the nurse call system, relay information, and transmit telephone-call information to appropriate staff.
Provide assistance and information to patients, families, and visitors as instructed by the physician.
Participate in the Quality Assurance Program to support quality patient services.
Generate patient charge data according to WVU Medicine outpatient procedures.
Help maintain supplies and equipment inventories, prepare orders, report supply needs to a supervisor, and demonstrate knowledge of equipment use and care, including printers, embossers, and computers.
Assist with maintenance of inventory and equipment on the assigned outpatient unit.
May schedule and coordinate new and return appointments in a computerized system according to clinic policy and procedures, and schedule diagnostic or therapeutic procedures.
May assist with patient registration, collect identification and billing information, enter data into a computer, obtain charts and fee sheets, and obtain signatures for release of information and consent to treatment.
May assist the Registration Specialist with money deposits and late-night coverage, and assist the Manager or Supervisor with unit correspondence using computer software.
May process and mail letters to patients.