About The Position

Perform duties related to patient care and treatment as directed by attending providers in an outpatient dermatology clinic. Provide clerical and clinical support to medical staff in the assigned unit. The role works in a normal clinical outpatient environment and is frequently exposed to biohazards and communicable disease. It requires the ability to respond quickly to varying demands from providers and patients. The position is scheduled for 40 hours per week. Physical demands include lifting, moving, stooping, reaching, standing, walking, and carrying materials and equipment weighing 40 pounds or more; positioning and/or lifting patients; and standing or walking 4 to 12 hours per day.

Requirements

  • High school diploma or equivalent.
  • Graduate of a Medical Assistant Program or the Med Ed Program, or one year of clinical experience.
  • Obtain Basic Life Support certification within 30 days of hire.
  • State criminal background check and federal background check, if applicable, as required for regulated areas.
  • Ability to meet the physical demands of the role, including lifting and carrying materials and equipment weighing 40 pounds or more, positioning and/or lifting patients, and standing or walking 4 to 12 hours per day.

Nice To Haves

  • Registration or certification as a medical assistant.
  • One year of experience as a Medical Assistant or in patient care.

Responsibilities

  • Support medical staff to help meet patients’ needs and ensure efficient outpatient-unit operations.
  • Assist providers with requisitions and forms for examinations or testing, help ensure test results are available, and assist patients and providers during medical office visits.
  • Administer prescribed medication under the supervision of an attending provider.
  • Perform qualitative and quantitative tests and examinations of specimens; obtain and document ordered specimens; and document and report test results to medical providers.
  • After training and skills testing, perform assigned or ordered point-of-care tests and maintain quality-control testing and logs.
  • Schedule additional ancillary testing and assist providers with examination or testing requisitions and forms.
  • Act as a chaperone during medical examinations.
  • Ensure medical records and test results, including records from referring physicians, are available for visits; review records for correct order and completeness.
  • Monitor the nurse call system, relay information, and direct telephone calls and other information to appropriate staff.
  • Provide assistance and information to patients, families, and visitors as instructed by the physician.
  • Participate in the Quality Assurance Program.
  • Generate patient charge data according to WVU Medicine outpatient procedures.
  • Help maintain appropriate supplies and equipment inventory by preparing orders and reporting needs to a supervisor; demonstrate knowledge of the use and care of equipment, including printers, embossers, and computers.
  • Maintain inventory and equipment on the assigned outpatient unit.
  • May schedule and coordinate new and return appointments using the computerized system in accordance with clinic policy and procedures, and schedule and coordinate diagnostic or therapeutic procedures.
  • May register patients; collect and enter patient identification and billing information; obtain charts and fee sheets; and obtain signatures for release of information and consent to treatment.
  • May assist the Registration Specialist with depositing money and late-night coverage, and assist the Manager or Supervisor with unit correspondence using computer software.
  • May process and mail letters to patients.
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