About The Position

The Ambulatory Assistant Nurse Manager manages delivery of care and professional nursing practice for non-hospitalized patients in an ambulatory setting. The role provides diagnostic or therapeutic services while offering clinical supervision, maintaining quality outcomes, and overseeing personnel management and development. The position is part of Cleveland Clinic’s Dermatology and Plastic Surgery Institute, which provides comprehensive dermatologic, reconstructive, and aesthetic care through a collaborative team focused on clinical excellence, innovation, and patient experience. The caregiver works on Cleveland Clinic’s Main Campus in Cleveland, during the hours of 7:00 a.m. to 5:30 p.m. The role supports a clinical team and helps deliver patient-centered care in alignment with Cleveland Clinic standards and enterprise initiatives.

Requirements

  • Bachelor of Science in Nursing (BSN).
  • Current state licensure as a Registered Nurse (RN).
  • Basic Life Support (BLS) certification through the American Heart Association (AHA).
  • Three years of experience as a clinical nurse.
  • Demonstrated skills in leadership, management, communication, counseling, problem solving, decision making, conflict resolution, and group process.
  • High degree of clinical expertise in the specialty area.

Nice To Haves

  • Master of Science in Nursing (MSN).
  • Nursing certification in the specialty area.

Responsibilities

  • Manage nursing care and professional nursing practice for ambulatory patients within the department, procedural area, infusion area, and/or Institute.
  • Collaborate with liaison departments to maintain patient care standards using evidence-based practice.
  • Participate in clinical nursing research and support Cleveland Clinic research activities.
  • Identify and resolve issues affecting care delivery.
  • Manage unit operations by analyzing personnel structure, determining staffing needs, monitoring productivity, and providing direction.
  • Supervise staff, evaluate performance, and conduct selection and termination processes.
  • Develop strategic plans aligned with enterprise initiatives.
  • Ensure the clinical team works at the top of its licensure and responsibility, and promote staff and personal development.
  • Develop and maintain patient care standards through continuous quality improvement.
  • Develop quality and safety initiatives and oversee policies and procedures for efficient, effective, evidence-based health services.
  • Attain and maintain Joint Commission and other regulatory standards.
  • Foster patient and employee satisfaction.
  • Promote shared decision-making with input from staff.
  • Assist in developing and monitoring the budget; approve purchases and establish and revise inventory quotes.
  • Direct unit participation in evaluation of new products, as applicable.
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