Ambulatory Nurse Manager

SB Clinical Practice Management•Town of Brookhaven, NY

9h•$115,501 - $126,933•Onsite

About The Position

The Registered Nurse (RN) manages the day-to-day operations of the Ambulatory Clinic, working closely with the Department Administrator to develop and institute policies and procedures that support the efficient flow of outpatient care. The role supervises clinic staff and provides nursing assistance to physicians and Physician Assistants as needed. Duties also include patient-call triage, reviewing lab reports and reporting abnormal results to physicians, and performing post-operative care and suture removal. The manager oversees clinic operations, including patient statistics, room utilization, standardized procedures and practices, and compliance with applicable DOH, JCAHO, HIPAA, and OSHA standards. The role updates policies and procedures as departmental needs change, performs quality improvement projects, attends meetings and training, and serves as a liaison and problem solver among physicians, staff, and patients. The manager follows up on reported problems, prepares reports on fiscal, operational, or patient-care matters as directed by the Department Administrator, and may represent the department on committees. Other duties may be assigned. This is a full-time position in East Setauket, New York, scheduled Monday through Friday, 8:30 AM to 5:00 PM. The stated salary range is $115,501–$126,933, with pay determined based on experience, preferred qualifications, and education. The role regularly involves communicating with patients, staff, and medical providers and constantly moving about the office to assist them. Additional physical demands may be outlined by management.

Requirements

Bachelor’s degree in Nursing.
Registered Nurse (RN) license to practice in New York State.
Five years of Registered Nurse experience, including at least three years of supervisory or administrative experience.
Excellent organizational and communication skills.

Nice To Haves

Advanced nursing degree.
Experience with triage.
Knowledge of JCAHO and HIPAA standards.

Responsibilities

Supervise staff at the ambulatory care site.
Work with the Department Administrator on human-resource tasks, including recruitment, training, staff development, performance evaluations, performance improvement plans, clinical competencies, and recertifications.
Triage patient phone calls.
Review lab reports and report abnormal results to physicians.
Manage outpatient clinic operations, including monitoring patient-related statistics and coordinating room utilization.
Develop and implement standardized procedures and practices while following DOH, JCAHO, HIPAA, and OSHA standards.
Update policies and procedures to meet changing departmental, physician, and patient needs.
Perform quality improvement projects.
Attend meetings and related training sessions.
Provide nursing assistance to physicians and Physician Assistants as needed.
Perform post-operative care and suture removal.
Act as a liaison and problem solver between physicians, staff, and patients.
Follow up on and rectify problems reported by staff, physicians, and patients.
Prepare reports about fiscal, operational, or patient-care issues as directed by the Department Administrator.
Represent the department on committees, such as the Ambulatory Care Committee, as needed.
Perform other duties as assigned.