Ambulance Operator

City of Glendale•Glendale, CA

8d•Onsite

About The Position

Under general supervision, this temporary, unclassified, part-time hourly position performs basic medical care and transportation of ill or injured patients as an Emergency Medical Technician (EMT). Assists with department support functions and performs other related duties as assigned. Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Participates in on-going training and education sessions including learning Fire Department policies, procedures and other related documents pertaining to the Emergency Medical Services (EMS) and fire department operations. Provides emergency medical care to the ill and injured within the scope of an Emergency Medical Technician -1 (EMT-1) certification in accordance with established laws, rules, regulations, policies, and procedures. Assists Firefighter/Paramedics in providing emergency medical and health care. Operates an emergency medical ambulance to and from the scene of an emergency in a safe and proficient manner; transports patients to hospitals or other emergency care facilities. Monitors and operates radio and communication equipment. Prepares reports of incidents for billing and record keeping purposes. Maintains medical information in a confidential manner subject to the Health Insurance Portability and Accountability Act (HIPAA). Participates in the daily functions of the fire station which may include housekeeping, cooking, maintenance activities and/or performing other related duties. Participates in and/or facilitates training sessions. Maintains station facilities and assists with the completion of daily apparatus status reports which may include tracking and scheduling equipment and vehicle maintenance and/or repair of fire department equipment, vehicles and supply trucks. Receives and stocks medical and station supplies and assists in preparing and ensuring emergency vehicles and apparatus are stocked and ready for immediate response. May perform basic maintenance on apparatus and facilities. May operate motor-driven equipment including fire ambulances, automobiles and utility vehicles. May be required to assist other divisions within the fire department. Performs related duties as assigned or as required by the situation.

Requirements

High school diploma or equivalent required.
Valid California Class C driver's license with an acceptable driving history.
Valid California Motor Vehicle Ambulance Certification Endorsement by the time background packet is submitted.
Valid Basic Life Support (BLS) level Cardiopulmonary Resuscitation (CPR) card.
Valid State of California Emergency Medical Technician (EMT) Certification issued by an approved State Certifying entity.
Must be at least 18 years of age.
Must be in good physical condition.
Must be of good moral character without past history of involvement in criminal activity or other unacceptable conduct.
Knowledge of: Basic math operations, such as addition, subtraction, multiplication and division.
Knowledge of: California Vehicle Code.
Knowledge of: Emergency ambulance and transportation operations and procedures.
Knowledge of: Infectious control procedures.
Knowledge of: Safety practices related to fire department operations.
Knowledge of: Principles, practices and procedures of emergency medical services (EMS) procedures.
Knowledge of: Tool and equipment usage and maintenance.
Knowledge of: EMT practices and procedures.
Ability to: Provide exceptional customer service to all employees and vendors.
Ability to: Commit to the work requirements set forth by the Glendale Fire Department.
Ability to: Communicate clearly and concisely on a radio.
Ability to: Correct misunderstandings.
Ability to: Establish and maintain effective working relationships with fellow employees, work cooperatively with others and deal tactfully with the public.
Ability to: Handle a high volume of emergency calls with tact and good judgment.
Ability to: Lift and carry heavy objects, as well as move and transport patients.
Ability to: Model and practice the highest standards of ethical conduct.
Ability to: Operate a computer and utilize programs within Microsoft Office.
Ability to: Perform competently under pressure in stressful situations.
Ability to: Read maps and learn City geography and street layout.
Ability to: Read, write legibly, and comprehend directions and instructions in English, both orally and in writing.
Ability to: Resolve interpersonal conflicts.
Ability to: Safely and effectively operate an emergency vehicle under normal and emergency response conditions.
Ability to: Speak before groups and effectively present materials or information.
Requires the ability to walk, stand, stoop, and crawl.
Requires the physical strength and conditioning to lift patients onto a gurney and to load them into the ambulance.
Tasks require color and visual perception and discrimination, as well as oral communications ability.

Nice To Haves

An equivalent combination of experience and education sufficient to perform the essential job functions and provide the required knowledge and abilities is qualifying.
911 EMT experience is highly desirable.
Experience as a Fire Explorer, Auxiliary Firefighter, and/or Fire Cadet is highly desirable.
An Associate of Arts or Associate of Science Degree in a related field is desirable.
Completion of a State of California Fire Academy is highly desirable.
A valid State of California Paramedic License may substitute for the EMT certification.
Current passing score/certification of either the CPAT or Biddle within the last 6 months is highly desirable.
Bilingual abilities (speak, read and write) in languages spoken in the community highly desirable.
May be required to work in excessive heat/cold; inclement weather; dirt/dust; grease/oil; pesticides, chemicals and solvents/toxic agents; live electricity; high frequency noise; and smoke, fumes and gas.

Responsibilities

Ensures Department services are provided with exceptional customer service and the highest level of ethical standards.
Participates in on-going training and education sessions including learning Fire Department policies, procedures and other related documents pertaining to the Emergency Medical Services (EMS) and fire department operations.
Provides emergency medical care to the ill and injured within the scope of an Emergency Medical Technician -1 (EMT-1) certification in accordance with established laws, rules, regulations, policies, and procedures.
Assists Firefighter/Paramedics in providing emergency medical and health care.
Operates an emergency medical ambulance to and from the scene of an emergency in a safe and proficient manner; transports patients to hospitals or other emergency care facilities.
Monitors and operates radio and communication equipment.
Prepares reports of incidents for billing and record keeping purposes.
Maintains medical information in a confidential manner subject to the Health Insurance Portability and Accountability Act (HIPAA).
Participates in the daily functions of the fire station which may include housekeeping, cooking, maintenance activities and/or performing other related duties.
Participates in and/or facilitates training sessions.
Maintains station facilities and assists with the completion of daily apparatus status reports which may include tracking and scheduling equipment and vehicle maintenance and/or repair of fire department equipment, vehicles and supply trucks.
Receives and stocks medical and station supplies and assists in preparing and ensuring emergency vehicles and apparatus are stocked and ready for immediate response.
May perform basic maintenance on apparatus and facilities.
May operate motor-driven equipment including fire ambulances, automobiles and utility vehicles.
May be required to assist other divisions within the fire department.
Performs related duties as assigned or as the situation requires.