Ambassador - Part Time
About The Position
The Ambassador is the initial, positive contact point for patients, visitors, and customers. The role supports the facility through basic office procedures, telephone and face-to-face customer communications, and other clerical duties. Ambassadors are stationed at designated hospital entrances to provide a warm, professional, and friendly greeting. They communicate visitor policies, including masking requirements, and ensure personal protective equipment is accessible at entrances. At the information desk, they provide information and directions, locate patients on the computer, and communicate directions orally or in writing. They receive patient belongings and deliveries, log and document these items, and ensure timely delivery. They may escort visitors to destinations and answer incoming calls, taking necessary action as needed. A strong overall knowledge of the facility layout is needed.
Requirements
- Applicable experience: less than 1 year.
- Strong overall knowledge of the facility layout.
Responsibilities
- Greet patients, visitors, and customers at designated hospital entrances in a warm, professional, and friendly manner.
- Communicate visitor policies, including masking requirements.
- Ensure personal protective equipment is accessible to people entering the building at various entrances.
- Provide information and directions to patients and visitors at an information desk.
- Locate patients on the computer and provide clear directions orally or in writing using communication tools.
- Receive patient belongings and deliveries, log and document them, and ensure timely delivery.
- Assist in escorting visitors to specific destinations as needed.
- Answer incoming phone calls and take necessary action.
- Perform basic office procedures, customer communications, and other clerical duties to support the facility.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
