Ambassador Services Coordinator

Sea World•Tampa, FL

6d•Onsite

About The Position

Busch Gardens is a place of thrills, fun and positive, lasting memories. As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Requirements

One or more years of customer service experience.
Must be at least 18 years old.
Excellent communication and interpersonal skills.
Microsoft Office proficiency and the ability to learn new computer systems.
Ability to multi-task and adapt to changes in a fast-paced work environment.
Ability to work outdoors and in all weather conditions.
Ability to stand for entire shift.
Ability to push/pull at least 35 lbs. and lift up to 50 lbs.
Comfortable with heights.

Nice To Haves

Scheduling flexibility.
State driver’s license preferred.

Responsibilities

Welcome new Ambassadors to the team and make sure they’re ready to hit the ground (or water) running on their first day.
Creating name tags and issuing employee ID badges.
Coordinating their participation in new hire orientation.
Communicate and assist with issuance of Ambassador perks.
Complete paperwork for loaning additional uniforms to Ambassadors.
Receive, sort, and stock new items utilizing our inventory management system.
Stock shelves and workstations.
Distribute, exchange and replace Ambassador uniforms.
Maintain spreadsheets to track charges for lost uniforms, nametags and ID cards.