Guest Services Ambassador
About The Position
Work Schedule : This is a full-time, 100% FTE position. Scheduled hours are Monday through Friday, 9:00 AM - 5:30 PM, with flexibility required based on patient volume. The schedule may occasionally be adjusted to 8:00 AM - 4:30 PM or 7:30 AM - 4:00 PM as needed. Hours may vary based on the operational needs of the department. Be part of something remarkable Bring your excellent customer service skills to UW Health and set a positive tone for an outstanding guest experience. We are seeking a Guest Services Ambassador to: Create a welcoming first impression by providing exceptional customer service and assistance to patients at the clinic entrance. Assist patients with entering and exiting vehicles, coordinate valet pick-up services, and help navigate the arrival process. Support patient mobility by assisting with wheelchair transfers and escorting patients to appointments as needed.
Requirements
- Excellent customer service skills
Nice To Haves
- Customer service experience, administrative support, retail, or related experience
Responsibilities
- Create a welcoming first impression by providing exceptional customer service and assistance to patients at the clinic entrance.
- Assist patients with entering and exiting vehicles, coordinate valet pick-up services, and help navigate the arrival process.
- Support patient mobility by assisting with wheelchair transfers and escorting patients to appointments as needed.
Benefits
- health and dental insurance
- paid time off
- retirement plans
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
