Guest Services Ambassador

UW Health•Madison, WI
•$19 - $21•Onsite

About The Position

Bring your excellent customer service skills to UW Health and set a positive tone for an outstanding guest experience. We are seeking a Guest Services Ambassador to create a welcoming first impression by providing exceptional customer service and assistance to patients at the clinic entrance. This role will assist patients with entering and exiting vehicles, coordinate valet pick-up services, and help navigate the arrival process. Additionally, the Guest Services Ambassador will support patient mobility by assisting with wheelchair transfers and escorting patients to appointments as needed.

Nice To Haves

  • Customer service experience, administrative support, retail, or related experience

Responsibilities

  • Create a welcoming first impression by providing exceptional customer service and assistance to patients at the clinic entrance.
  • Assist patients with entering and exiting vehicles, coordinate valet pick-up services, and help navigate the arrival process.
  • Support patient mobility by assisting with wheelchair transfers and escorting patients to appointments as needed.

Benefits

  • health and dental insurance
  • paid time off
  • retirement plans
  • Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
  • Access to UW Health’s Wellness Options at Work that support employee/family well-being.
  • Tuition reimbursement - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
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