AM Host

Sandpearl Resort•Clearwater, FL

About The Position

The AM Host/Hostess welcomes and seats restaurant guests, manages reservations and the waiting list, and coordinates table availability with wait staff and supervisors. The role requires friendly guest interaction, timely seating, accurate wait-time estimates during busy periods, and courteous phone skills. The host also communicates guest feedback, follows company policies and uniform requirements, and performs other reasonable duties as assigned. High school diploma or GED and previous experience are a plus but are not required. The company conducts post-offer employment, motor vehicle, and criminal background checks. The employer states that it is an Equal Opportunity Employer and does not discriminate on the bases described in the posting.

Requirements

Must have courteous phone skills and the ability to take accurate messages.

Nice To Haves

High school diploma or GED; not required.
Previous experience; not required.

Responsibilities

Greet guests in a friendly and inviting manner.
Take reservations using the restaurant reservation system.
Engage guests in friendly conversation while seating them in a timely fashion.
Manage the restaurant waiting list during high-volume periods and accurately quote wait times.
Manage the inventory of available tables.
Thank guests as they leave and invite them to return.
Perform other reasonable duties as assigned.
Communicate table availability with wait staff and supervisors.
Communicate guest complaints or compliments to the supervisor.
Follow company rules and regulations as defined in the employee handbook.
Wear the appropriate uniform as required by company policy.