Alumni Services Program Specialist

MN Adult and Teen Challenge • Duluth, MN

7h • $19 - $21 • Onsite

About The Position

At Minnesota Adult & Teen Challenge, every role matters in helping people overcome addiction and find a new path forward. Whether you’re working directly with clients or supporting behind the scenes, your contributions make recovery possible. In return, we offer a values-driven workplace, supportive managers, and opportunities to grow. That commitment has earned us recognition from Newsweek as a Best Addiction Treatment Center and seven straight Star Tribune Top Workplace awards.

Requirements

• High School Diploma
• 1 year of experience working with the recovery community and organizing events.
• Passionate about supporting alumni after graduation.
• Ability to build relationships and network.
• Demonstrate proficiency with written and verbal communication.
• Maintain meaningful relationships with alumni.
• Have a working knowledge of Microsoft programs and ability to complete data entry.
• Have a working knowledge of social media websites and applications.
• Supports and upholds MnTC’s mission, Culture of Honor, and core values.
• Comfort and compassion in working with individuals facing life-controlling challenges, such as mental health issues and addiction.
• Must be at least 21 years of age or older.
• At least 1 year of freedom from problematic substances.
• Must pass a DHS background study as required under MN Statutes, Chapter 245C and 245G.

Responsibilities

• Meet with Level 3 and Level 4 groups at least bi-weekly to build relationships and strengthen alumni engagement.
• Partner with the Client Care Manager to obtain accurate contact information for upcoming graduates.
• Enter alumni contact information into the database for upcoming graduates and actively work to locate and update information for past alumni to maintain accurate records.
• Follow up with new alumni by phone, text and email within one week of graduation.
• Reach out to past alumni with updates and events, supportive services and check-ins to maintain ongoing connection.
• Identify alumni who are interested in volunteering to support events, supportive meetings, and other program activities.
• Coordinate seasonal alumni events in collaboration with the Center Director.
• Provide timely updates and event information to the social media coordinator to support promotion and communications.
• Collaborate with the Minneapolis Alumni Services team to ensure Duluth implements statewide best practices, protocols and consistent standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED