About The Position

The Alterations Department Manager leads a team that provides alterations support and ensures customers receive a final product customized to fit properly. The manager uses extensive alterations knowledge to manage department operations efficiently. Candidates must be professionally competent in all basic and most advanced alterations.

Requirements

  • Professional competence in all basic and most advanced alterations.

Responsibilities

  • Motivate associates to deliver outstanding garments and customer service; train, coach, and lead by example.
  • Perform all duties of an alterations associate and ensure garments are completed accurately and on time.
  • Develop alterations associates’ skills to meet department goals.
  • Assess associate performance and provide feedback to improve service and alterations quality.
  • Develop and implement solutions to address customer problems and department needs.

Benefits

  • Competitive wages
  • Generous merchandise discount
  • Comprehensive benefits
  • 401(k) retirement plan
  • Promote-from-within philosophy and career opportunities
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