Alterations Clerical

Saks Fifth Avenue•Alafaya Woods, FL

1d•$21 - $27

About The Position

Under the direction of the Alterations Manager, the Alterations Clerical supports the Alterations Department to help ensure timely and efficient daily workroom operations. The role provides customer service, helps maintain customer relationships, and works effectively with other store team members. Duties include assisting with garment fittings and care, maintaining accurate alterations records, monitoring completion and quality, supporting stock repairs, processing alterations transactions, and helping with monthly reporting. The employee may assume full responsibility for the workroom when the Alterations Manager is absent.

Requirements

2 years of relevant experience.
Excellent communication and interpersonal skills.
Effective and professional verbal and written communication by phone, email, and in interactions with customers and Associates.
Ability to handle office equipment.
Knowledge of the fashion industry, including garment construction, fabrication, and styling of luxury merchandise.
Knowledge of ordering supplies and scheduling.

Nice To Haves

Fashion Design degree preferred but not required.

Responsibilities

Assist with fittings, sewing, pressing, spotting garments, and stock repairs.
Assume full responsibility for the workroom in the absence of an Alterations Manager.
Monitor alterations tickets, tasks, receipts, waived fees, and marks for accuracy and compliance with company standards.
Use daily Alterations reports to help ensure garments are completed on time.
Inspect garments to ensure tasks are completed with quality.
Help maintain stock repair standards daily.
Process Alterations transactions.
Assist with month-end alterations reports.
Provide customer service and help maintain customer relationships.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Basic life insurance
Supplemental life insurance
Disability insurance
Additional voluntary benefits, such as critical illness, hospital, and accident insurance
Employee discount
Career advancement opportunities