Allied Health Administrative Coordinator

CHILDREN'S HEALTHCARE OF ATLANTA CARDIOLOGY•Atlanta, GA

About The Position

Children’s Cardiology, a subsidiary of Children’s Healthcare of Atlanta, is comprised of more than 60 pediatric cardiologists providing comprehensive services for patients from before birth to age 21 who have acquired or congenital heart disease. The Allied Health Administrative Coordinator provides administrative support to the Cardiogenetic Program and Genetic Counselors, assisting with testing and coordination of care for patients.

Requirements

Bachelor’s degree preferred or equivalent experience in a healthcare setting a plus.
Proficient in Microsoft Office Suite.
Demonstrated excellent customer service and interpersonal skills required.
Excellent verbal and written communication skills, with creative and analytical problem solving.
Proven attention to detail, organizational skills and follow-through discipline.
Ability to prioritize and handle multiple tasks and projects concurrently.
Demonstrated ability to plan, organize, and implement projects.
Ability to work as a member in a team-oriented environment.
Must possess a high level of confidentiality.

Responsibilities

Provide administrative support to the cardiogenetic program.
Genetics Telemedicine Service: Triage referrals, schedule visits and related operations such as assisting families with MyChart and communicating concerns with referring providers (failure to schedule, no-show or lack of follow-through with the testing plan).
Genetic Test Orders: Place orders in lab portals under the direction of Genetic Counselors; supply necessary information to the lab for billing and corrections, track and distribute results to Genetic Counselors, scheduling patient follow-up appointments for result discussion.
Information Management: Coordinate medical record requests, obtaining authorization and distributing records to providers and Health Information Services. Provide genetic testing results and pedigrees to Health information Services; responsible for entry of patient, family and genetic data into RedCap databases.
Scheduling: Maintain Genetic Counseling calendars including Master schedule, Qgenda and Outlook.
Assist the allied health professionals with coordinating aspects of patient’s follow-up care, including referrals to Medical Genetics or arranging family studies.
Work with Clinical Operations on volume reports or other quality improvement initiatives.
Obtain cheek swab samples from patients under the direction of Genetic Counselors.
Maintain and organize departmental documents and folders.
Perform other projects and duties as assigned.