Alliance Manager, Strategic Accounts

PhaseV • Cambridge, MA

2d • Hybrid

About The Position

PhaseV is a Boston-based technology company that redefines clinical development at scale with its enterprise-ready, multi-modal AI/ML platform — accelerating decisions, de-risking trials, and driving more efficient portfolio strategies. With over $65M raised from Accel, Insight, and others, we are poised to make a significant impact on how drugs are developed and brought to market. Our tools span the entire pharmaceutical development process, from early program and portfolio decision-making through execution on registrational trials. From our Trial Optimizer platform which designs smarter clinical trials, to our ClinOps module, which enhances site selection by integrating patient-level insights, our offerings provide sponsors and CROs with a flexible, scalable toolkit for optimizing every stage of clinical development. We’re already collaborating with over 40 biopharma partners, including 7 of the top pharmaceutical companies, as well as multiple CROs and biotechs, with many more in late stage discussions. The Role: We are seeking a dynamic and experienced Alliance Manager in the US to lead our efforts in managing and expanding relationships with key clients. The Alliance Manager will play a critical role in defining engagement strategy, driving revenue growth, and ensuring client satisfaction, at assigned accounts. Your Responsibilities: Reporting to the Head of Alliance Management, this person will join the Alliance Management team and own strategy implementation at their assigned accounts.

Requirements

• 5+ years of experience in the biotech or pharmaceutical industry, with a strong focus on project or alliance management
• Solid understanding of strategic account management i.e. expansion, renewals etc., with direct experience beneficial but not required.
• Team player with a desire to drive innovation and have a positive impact on the industry.
• Strong technical and analytical understanding. Experience with AI/ML solutions through previous roles is a plus.
• Ability to clearly communicate with a wide range of stakeholders and translate scientific insights into actionable decisions.
• Engaged listener, leverages input and a variety of perspectives to develop solutions

Nice To Haves

• BS in a relevant field. MS, PhD, MD, or other relevant advanced degree a plus.
• Background in biopharma, consulting or in similar roles at AI/ML vendors, with experience serving pharma clients.
• Driven, self-motivated individual who is passionate about innovation in drug development.
• Expertise in developing and delivering presentations for diverse stakeholders.

Responsibilities

• Develop and execute strategies to drive expansion, up-sell, cross-sell opportunities, and revenue growth within assigned accounts.
• Own the land-and-expand motion at assigned accounts, interfacing with Project Management, Business Development, and delivery teams to ensure that ongoing projects are successful and new opportunities are identified.
• Act as a trusted advisor to clients, developing and maintaining strong relationships with scientific and business stakeholders
• Collaborate with the Head of Alliance Management and extended leadership team to build company strategy and roadmap.
• Establish lead generation strategies for each business line and identify necessary assets, materials, and resources to implement these strategies effectively.
• Work cross-functionally with product, project management, data science, customer success, and marketing teams to ensure seamless execution of projects at assigned accounts
• Track KPIs, including customer satisfaction, retention, and revenue growth.
• Participate in externally-facing marketing, through attendance at conferences and events, solidifying PhaseV brand recognition within assigned accounts
• Develop an in-depth knowledge of company offerings to identify business opportunities. Gain an excellent understanding of the target market and ideal champions within biotech and pharmaceutical organizations.

Benefits

• The opportunity to work with an amazing team passionate about making a real-world impact.
• Extremely hard and diverse problem setting, in which the team is pushing the envelope.
• A collaborative and dynamic startup environment.
• Professional growth and development opportunities.
• Competitive compensation and equity participation
• Comprehensive benefits, 401(k) match, and flexible hybrid culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level