Strategic Accounts Manager

Metals USA•Northbrook, IL

6h•$100,000

About The Position

Metals USA is seeking a Strategic Accounts Manager for our Northbrook, IL location. Metals USA is a leading metals processor/distributor in North America, providing a wide range of carbon steel products and services. Metals USA is a solid, growth-oriented company servicing the defense, commercial construction, and road construction and fabrication industries. The Strategic Accounts Manager is responsible for the development and performance of all sales activities in the assigned market. Staffs and directs a sales team and provides leadership towards the achievement of maximum profitability and growth in line with company vision and values. Establishes plans and strategies to expand the customer base in the marketing area and contributes to the development of training and educational programs for clients and Account Executives.

Requirements

5-7 years of experience in sales and customer service management
5-7 years of experience in steel service sales
Bachelor Degree in Business Administration or relevant course of study, or equivalent combination of education and experience.
Ability to interface effectively with all departments to foster a success-oriented, accountable organization.
Ability to communicate both oral & written effectively with internal & external customers.
Strong understanding of customer requirements and market dynamics
Ability to respond effectively to time-sensitive and problematic & precarious inquiries and complaints.
Ability to define problems, collect data, establish facts and generate valid & concise conclusions.
Must be a self-starter with strong interpersonal skills.
Represents the management in a highly professional manner, exercises diplomacy and maintains the highest level of confidentiality.
Proven leadership and the ability to motivate sales teams
Computer Literacy; Microsoft Office Products and ERP.

Responsibilities

Develops and executes strategic business plan to drive growth in revenue and profitability.
Develops and implements specific marketing and sales plans consistent with the growth and profitability goals for products.
Responsible for the performance and development of the Account Executives
Prepares action plans by individuals as well as by team for effective search of sales leads and prospects
Initiates and coordinates development of action plans to penetrate new markets.
Assists in the development and implementation of marketing plans as needed.
Conducts one-on-one review with all Account Executives to build more effective communications.
Provides timely feedback to senior management regarding performance.
Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
Maintains accurate records of all pricings, sales, and activity reports submitted by Account Executives.
Creates and conducts proposal presentations and RFP responses.
Assists Account Executives in preparation of proposals and presentations.
Controls expenses to meet budget guidelines.
Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team
Ensures that all Account Executives meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closings.
Delegates authority and responsibility with accountability and follow-up.
Maintains contact with all clients in the market area to ensure high levels of client satisfaction.
Regular and predictable attendance is required to perform the duties of a Sales Manager.
Adheres to Reliance Steel and Aluminum's Code of Conduct as well as customer confidentiality requirements.
Performs other related duties as assigned.