All Purpose Clerk- Capitol Hill

Albertsons Companies•Seattle, WA

3d•$21 - $24

About The Position

The All Purpose Clerk provides customer service in the store’s front-end area by assisting customers with purchases and processing orders efficiently, accurately, safely, and courteously. The role promotes personalized service, resolves customer concerns, operates checkstand equipment, handles payments and refunds, and helps maintain a clean, stocked, safe, and secure work area. The clerk may also perform other store duties such as stocking, cleaning, retrieving carts, pricing, and rotating merchandise. The position requires frequent customer and coworker interaction, accurate repetitive work, basic mathematics, and the ability to learn and retain product and policy information. It involves standing or sitting for extended periods, walking, bending, reaching, and lifting or maneuvering objects weighing up to approximately 55 pounds. The work takes place primarily in a temperature-controlled store, with occasional outdoor conditions and potential exposure to hazards associated with work equipment and tools. Scheduled hours vary; nights, weekends, and holidays may be required.

Requirements

Ability to be friendly, courteous, and tactful, and to maintain composure with customers and coworkers.
Good oral communication skills and the ability to understand and follow instructions.
Ability to handle potentially difficult situations, work as a team player, and communicate with coworkers and the public.
Ability to frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 55 pounds.
Ability to perform repetitive work accurately and operate checkstand equipment such as cash registers, scanners, and scales.
Ability to recognize situations requiring immediate attention or intervention and respond according to Company policies and procedures.
Ability to stand or sit for long periods, walk rapidly, and bend, stoop, twist, and turn frequently; manual dexterity and good eye-hand coordination are necessary.
Ability to learn and memorize a considerable amount of information; mental alertness and basic mathematics skills.
Ability to present a positive image to the public.
Compliance with Company policies, including safety, loss prevention, attendance, grooming standards, and dress codes.
Good attendance is required.

Responsibilities

Provide courteous customer service and promote Company and Division customer-service programs and personalized service.
Handle customer relations positively, including resolving complaints effectively.
Operate checkstand equipment, including cash registers, printers, scanners, and scales; process and bag customer orders and use suggestive-selling techniques.
Handle cash and other monetary transactions, including checks, charges, coupons, gift cards, travelers’ checks, food stamps, and WIC vouchers; issue rainchecks and process refunds.
Count and be accountable for the cash register till, and communicate over the in-store intercom.
Follow Company policies and legal requirements regarding merchandise sales, tobacco and alcohol sales, WIC vouchers, associate purchases, refunds, complaints, shoplifting, and loss prevention.
Stay current on product locations, new products, sales, and promotions; monitor UPC codes and help prevent sales of out-of-code products.
Control shrink and maintain a safe and secure work area.
Keep the checkstand area clean, neat, and properly stocked.
Perform other duties as required or directed, such as go-backs, stocking, cleaning, cart retrieval, pricing, and merchandise rotation.
Perform duties accurately, safely, honestly, and with integrity; represent the store positively to customers and the public.
Comply with Company policies, including safety, loss prevention, attendance, grooming standards, and dress codes.