Airport Security Officer Customer Support Patrol

Allied UniversalHonolulu, HI
Onsite

About The Position

As a Airport Security Officer Customer Support Patrol in Honolulu, HI, you will serve and safeguard clients in a range of industries such as Government, and more. Join Allied Universal as an Unarmed Patrol Officer at a busy government transportation location, where you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and deliver exceptional customer service and communication. In this public-facing role, you will support a welcoming environment through teamwork, integrity, and a caring approach while representing a company that is agile, reliable, and innovative.

Requirements

  • 20+ Years of Age
  • Valid Drivers License
  • Ability to use computers - basic computer knowledge
  • Ability to pass a background check, drug screen, and physical exam
  • Possess a high school diploma or equivalent.

Nice To Haves

  • Customer service experience is preferred.
  • Being comfortable using a computer or tablet is preferred.
  • The ability to lift more than 20 lbs is preferred.

Responsibilities

  • Provide customer service to visitors, travelers, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to the location.
  • Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting observations and reporting concerns to site contacts and/or public agency partners.
  • Conduct regular and random patrols of terminals, public areas, parking locations, access points, and perimeter areas to help to deter unwanted activity and identify unusual conditions.
  • Monitor entry activity, restricted areas, and credential compliance as directed by post instructions, helping to support authorized access and orderly operations.
  • Assist with traffic flow, wayfinding, and crowd management during busy periods, special events, and/or transportation disruptions while maintaining a visible presence throughout the location.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Enjoy discounts on top brands and services through our Perks Program.
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