Airport Security Officer Customer Support Patrol

Allied Universal • Honolulu, HI

7d • Onsite

About The Position

As a Airport Security Officer Customer Support Patrol in Honolulu, HI, you will serve and safeguard clients in a range of industries such as Government, and more. Join Allied Universal as an Unarmed Patrol Officer at a busy government transportation location, where you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and deliver exceptional customer service and communication. In this public-facing role, you will support a welcoming environment through teamwork, integrity, and a caring approach while representing a company that is agile, reliable, and innovative.

Requirements

• 20+ Years of Age
• Valid Drivers License
• Ability to use computers - basic computer knowledge
• Ability to pass a background check, drug screen, and physical exam
• Possess a high school diploma or equivalent.

Nice To Haves

• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• The ability to lift more than 20 lbs is preferred.

Responsibilities

• Provide customer service to visitors, travelers, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to the location.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting observations and reporting concerns to site contacts and/or public agency partners.
• Conduct regular and random patrols of terminals, public areas, parking locations, access points, and perimeter areas to help to deter unwanted activity and identify unusual conditions.
• Monitor entry activity, restricted areas, and credential compliance as directed by post instructions, helping to support authorized access and orderly operations.
• Assist with traffic flow, wayfinding, and crowd management during busy periods, special events, and/or transportation disruptions while maintaining a visible presence throughout the location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED