Airport Operations Supervisor

Milwaukee County Wisconsin•Milwaukee, WI

1d•Onsite

About The Position

The Airport Operations Supervisor provides entry-level leadership for airport operations at General Mitchell International Airport. The role supervises a shift and oversees emergency response, snow removal, construction activities, airfield and terminal facilities, roadways, and the Control Center. The supervisor supports staff development and performance evaluations, coordinates training and staffing, and assumes the duties of the Assistant Airport Operations Manager during that person’s absence. The position ensures compliance with FAA FAR Part 139, TSA Part 1542, and airport rules and regulations on a 24/7 basis, especially during emergencies and inclement weather. This position collaborates with airport personnel and management to maintain continuity of operations and effective communication across shifts. It may involve supervising staff particularly during evenings, weekends, and holidays. The appointee must establish Wisconsin residency within six months of starting and maintain security clearance for unescorted access to secured airport areas.

Requirements

Must be a current resident of the United States at the time of application; appointee must establish Wisconsin residency within six months of starting.
Valid driver’s license at application and ability to obtain a Wisconsin driver’s license within six months of hire and maintain it throughout employment.
Meet one of these qualification pathways: high school diploma or GED with at least four years of airport operations work experience and one year of supervisory experience; or a bachelor’s degree in Aviation Management, Business Management, or Public Administration and less than one year of Airport/Airline/Aviation Operations or related experience.
Ability to lift, carry, push, and pull up to 30 pounds regularly.
Intermediate knowledge of computer and software applications, such as Microsoft Office and Digital NOTAMS.
Ability to plan and coordinate activities occurring simultaneously.
Ability to analyze situations quickly and objectively and determine an appropriate course of action in emergency and non-emergency situations.
Must undergo a criminal history background check to maintain security clearance for unescorted access to secured airport areas.
Must possess the minimum qualifications when filing the application.
Submit a complete account of training and experience during the application process; applicants may be required to take additional written or performance tests.

Nice To Haves

AAAE Airport Certified Employee—Operations certification.
AAAE Certified Member certification.
ICS 300 Intermediate Incident Command Structure certification.

Responsibilities

Supervise Airport Operations Center I and II staff and ensure compliance with departmental work rules and Standard Operating Procedures.
Provide leadership during irregular operations and alerts, including issuing timely and accurate Everbridge (ENS) messages.
Oversee training and evaluation of operations personnel and ensure training meets adopted plans and requirements under FAR Part 139 and TSA Part 1542.
Conduct employee evaluations with management input and oversight.
Facilitate shift scheduling and coordinate time-off requests to ensure adequate coverage of critical shift positions.
Activate the Emergency Operations Center during airport or aircraft emergencies and relinquish the EOCC position when relieved by Airport Operations Management or a designee.
Communicate operational issues to affected parties by phone and electronic means.
Supervise airfield and terminal construction projects and ensure FAA and TSA regulations are followed.
Coordinate and lead airfield snow removal, working with snow teams to clear runways and taxiways; serve as Snow Boss in the FAA Control Tower as needed.
Prepare and maintain departmental records and reports.
Assist Assistant Operations Managers in developing departmental Standard Operating Procedures, guides, and instructions.
Learn AOC I and AOC II duties and step into those roles as needed.
Investigate employee issues and counsel or discipline employees as needed to ensure compliance with work rules or civil service rules, with management oversight.
Perform other duties as assigned by the Airport Operations Manager or designee.
Assume the duties of the Assistant Airport Operations Manager during that manager’s absence.
Help ensure continuity of airport operations and effective communication across shifts, including during emergencies and inclement weather.