Airport Operations Representative (Public Safety Communication Center) - Denver International Airport
About The Position
Working at an airport can be both challenging and fulfilling. You’ll witness the arrival and departure of various aircrafts at DEN, the 3rd busiest airport in the United States. You will be solving problems and dispatching resources to incidents on DEN property in a very dynamic and fast paced environment. You would be working in the Emergency Communications Center at DEN. You will be the lifeline between our customers, Airfield, Denver Fire, Terminal Ops, Security Access Controls, and more! Your quick thinking and effective communication can save lives and provide crucial assistance during emergencies. Every call you handle and every situation you manage directly impacts the well-being of our community. The sense of fulfillment and purpose you’ll experience in this role is unparalleled. If you’re ready to embark on a rewarding career as an AOR please WATCH THIS VIDEO and apply directly to make a difference!
Requirements
- Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
- Two (2) years of airline, fixed base operator, military aviation, air traffic control or airport experience.
- A combination of appropriate education and experience may be substituted for the minimum education and experience requirements.
- By position, requires a valid Driver's License at the time of application.
- Licenses and certifications must be kept current as a condition of employment.
- FBI criminal background check is required for all positions at Denver International Airport (DEN).
- Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment.
- By position, a pre-employment physical/drug test may be required.
- Must pass a CBI background and fingerprint check and obtain and maintain CBI certification as a condition of employment.
- Must take and pass an online test every two years to maintain certification.
- This position does require shift work as DEN is a 24/7/365 operation (includes nights, weekends, and holidays).
- Mandatory extended/additional shifts can be required.
- Additionally, this position is required to work mandatory snow duties, which vary and can include nights, weekends and holidays.
Nice To Haves
- Highly proficient with multiple computer programs and using those simultaneously
- Bachelor’s Degree in Aviation
- Private Pilots License
- ICS 100, 200, 700 and 800
- Completion of ASOS training
- Certified member of AAAE
- ACE Designation - Security, Operations or Communication
Responsibilities
- Provide a variety of operational and emergency support services to airport management, public safety personnel and the traveling public.
- Control a centralized communications center which includes monitoring and operating multiple computer systems such as two-way radio and voice communication consoles, fire alarm, runway surface sensor system, and CCTV system.
- Monitor, operate and control computerized weather reporting systems to access, monitor and interpret weather conditions, and initiate airport-wide response.
- Access and operate a FAA computer system to transmit Notices to Airmen to report status of airfield conditions.
- Act as the central coordination and communications center during airfield emergencies and snow events to coordinate airport-wide and external emergency responses.
- Staff the Emergency Operations Center (EOC) to support communications and coordination functions.
- Operate an automated communications console making and receiving calls in routine operations and non-routine operations and notify appropriate response personnel.
- Monitor and control a centralized security system to enforce Transportation Security Administration regulations and receive alarms and initiate appropriate airport response.
- Enforce Airport Security plan by issuing violation notices to airport employees for security violations.
- Maintain accurate and complete log book entries and manual records of airport events.
- Support snow events by assisting airlines servicing DEN, airport operations and the ramp tower during deicing operations.
- Train other employees in day to day procedures.
- Perform other related duties as assigned or requested.
Benefits
- Medical Plans
- Dental
- Vision Insurance
- Pension Plan for Life (Employee contributes 8.45%, Employer matches at 17.95%)
- 457 (b) Retirement Plan
- PTO (over 3 weeks in your first year)
- 12 paid holidays
- STD
- LTD
- HSA
- FSA
- Life Insurance
- CARE Bank
- Family Leave Benefits
- Employee Assistance Program
- Employee Volunteer Program
- Learning and Development Opportunities; Courses and Career Development Resources
- Education Reimbursement Opportunities
- EcoPass (unlimited free RTD bus/train rides)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
