Airline Passenger Assist (H)
About The Position
ABM is seeking a reliable Airline Passenger Assistant, also known as a Wheelchair Agent, to provide wheelchair assistance to airline passengers who require or request it. This customer-service-oriented role involves safely transporting passengers throughout the client site or grounds and assisting with baggage when needed. Tipping is allowed and customary; agents who provide extraordinary customer service may increase their earning potential by $25–$100 per week. On-the-job training is provided. The role may suit someone entering or returning to the workforce with limited experience and education. ABM is a military- and veteran-friendly employer and encourages veterans and candidates with military experience to apply.
Requirements
- Must be 18 years of age or older.
- No high school diploma, GED, or college degree is required.
- No experience is required; on-the-job training is provided.
Nice To Haves
- One year of customer service experience preferred.
Responsibilities
- Follow safety precautions at all times while transporting passengers.
- Interact positively with passengers.
- Comply with all client and/or site security requirements and processes.
- Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds.
- Assist passengers with baggage retrieval and transport, if necessary.
- Coordinate assignments with dispatchers and gate agents, if necessary.
- Complete thorough incident reports.
Benefits
- Comprehensive benefits package; details are available through ABM Employee Benefits for Front Line Team Members.
- Tipping is allowed and customary.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
