Air Import Specialist

JAS Worldwide•Chicago, IL

3d•$60,000 - $68,000•Onsite

About The Position

The Air Import Specialist manages air import shipments and provides high-quality service to customers and suppliers. The role coordinates with airlines and clients to share flight-status and shipment-arrival updates, offers effective solutions, follows company policies, and ensures compliance with applicable laws, regulations, and industry practices. The position also supports shipment operations from arrival tracking and document transmission through invoicing, customs transmissions, and customer notification.

Requirements

High school diploma or GED.
At least 3 years of air import experience, or a combination of education and expertise.
Knowledge of U.S. customs laws, practices, and procedures.
Organizational skills.
Proficient written and verbal communication skills.
Strong computer skills, including Microsoft Office.
Attention to detail and ability to multitask and meet deadlines.
Self-motivation and ability to work both independently and as part of a team.
Ability to perform the essential duties without posing a direct threat to the health or safety of oneself or others.
Ability to interact positively and effectively with coworkers, subordinates, and supervisors.

Nice To Haves

CargoWise (C1) experience.
Experience and knowledge of import entry procedures, compliance, rules, and regulations.
OGA experience.

Responsibilities

Track cargo arrivals through web tools, including with JAS origins and warehouses.
Receive customer-service transmissions and send them to warehouses before the flight arrives, allowing at least eight hours.
Report missing documents or packages to customer service, origin, and the customer.
Enter and forward customer-service transmissions to generate the operation.
Generate cargo arrival notices for the warehouse or fiscal warehouse and send the dispatch.
Generate freight and handling invoices as soon as cargo arrives.
Coordinate sending documents to customers by courier.
Issue insurance according to customer-service instructions.
Complete customs transmissions within the time regulated by customs.
Notify the client immediately when their cargo arrives.
Track all pending flights daily and report delays or other issues.
Follow company HR, business conduct, and department policies, including protecting confidential information, attending work punctually and regularly, and following safety practices.
Perform additional or different responsibilities as business needs change.