AI Vendor Evaluations & Management Associate Director

IL LLP•Chicago, IL

2d•Hybrid

About The Position

The AI Vendor Evaluations & Management Associate Director leads the evaluation, selection, and ongoing management of AI tools and platforms supporting the Firm's legal and business needs. The role develops structured approaches for assessing AI products, provides recommendations regarding technology investments, oversees relationships with AI vendors, and leads the operational management and governance of general-purpose AI platforms in partnership with IT and other Firm stakeholders. Serving as a subject matter expert on the evolving legal AI market, the Associate Director works across practice groups, IT, Information Security, Risk, General Counsel, and Procurement to support informed technology decisions, effective deployment, and sustainable use of AI solutions across the Firm.

Requirements

A minimum of 8 years of experience in product management, technology evaluation, vendor management, or a similar role.
Demonstrated experience evaluating, piloting, or procuring AI or enterprise software tools; able to design and run rigorous competitive assessments and translate findings into actionable recommendations for senior stakeholders.
Experience managing and administering enterprise software platforms, including user management, license governance, usage reporting, and vendor support coordination.
Broad familiarity with the current landscape of AI tools relevant to legal work including general-purpose platforms and legal-specific products, with the curiosity and discipline to stay current as the market evolves rapidly.
Proven ability to lead, mentor, and develop a team; experience managing direct reports in a fast-moving, cross-functional environment.
Demonstrated success managing external vendor relationships, including negotiations, escalations, and joint delivery.
Excellent communication and facilitation skills; able to bridge vendors, IT, and non-technical senior stakeholders including partners and firm leadership, and to build consensus around technology decisions.
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Applicants must be authorized to work in the United States without the need for employer sponsorship, now or in the future

Nice To Haves

Experience in a regulated professional-services environment such as a law firm, financial services, healthcare, or consulting organization.
Hands-on experience with a broad range of legal AI tools across research, drafting, contract analysis, e-discovery, and tax/regulatory categories; familiarity with document management systems is a plus.
Experience with enterprise identity, data governance, and security review processes.

Responsibilities

Lead the evaluation and selection process for legal and general-purpose AI tools, developing evaluation frameworks, scoring criteria, and methodologies that support clear, evidence-based recommendations.
Oversee relationships with AI and technology vendors, including performance, escalations, product roadmaps, service commitments, and coordination of contractual obligations.
Lead the rollout and ongoing operational management of general-purpose AI platforms in partnership with IT, including governance, licensing, access, usage monitoring, platform configuration, and support processes.
Develop recommendations regarding AI products and platforms based on Firm requirements, product capabilities, user feedback, market developments, risk considerations, and total value.
Partner with Procurement, Information Security, Risk, General Counsel, IT, and other stakeholders to coordinate vendor procurement, security assessment, data protection, compliance review, and deployment requirements.
Monitor and assess developments in the legal AI market, including emerging products, capabilities, pricing models, and market trends, and provide relevant insights and recommendations to Firm and practice leadership.
Establish and improve processes, standards, documentation, and operating practices for AI tool evaluation, vendor management, platform governance, and ongoing performance assessment.
Collaborate with practice groups and business functions to identify requirements, translate business needs into technology and vendor criteria, and communicate technical and operational considerations to stakeholders.
Manage, coach, and develop team members, establish priorities and performance expectations, and build team capabilities as the Firm's AI program evolves.
Provide leadership on complex vendor and platform issues, coordinating appropriate resources and stakeholders to resolve escalations and support effective adoption and use of Firm-approved AI tools.